Brand Loyalty Specialist (Seasonal, Part-Time)

Apple, Inc.; Valencia; On-site; EUR 21,000 - 27,000; Full time

Job summary

Apple Retail in Valencia, Spain seeks a Specialist to deliver an exceptional customer service experience and to help customers find ownership opportunities for Apple products and services.

You will ask questions to understand needs, customize recommendations, and stay informed on Apple products and purchase options while supporting peers and maintaining accuracy across store processes.

Qualifications

• Availability to work nights, weekends, and public holidays in the retail store.
• Proficient in the local language, both written and spoken.

Responsibilities

• Deliver excellent service by understanding customer needs and recommending products and services.
• Stay up to date on Apple products, services, purchase options, and Sales processes.
• Support peers by sharing knowledge about Apple products and purchase options, and assist in ownership opportunities.

Skills

Product knowledge

Customer service

Multi-tasking

Teamwork

Curiosity

Confidentiality

Learning mindset

Job description

Apple Retail in Valencia, Spain seeks a Specialist to deliver an exceptional customer service experience and to help customers find ownership opportunities for Apple products and services.

You will ask questions to understand needs, customize recommendations, and stay informed on Apple products and purchase options while supporting peers and maintaining accuracy across store processes.