SEAFREIGHT OPERATIONS TEAM LEADER

Romeu; Alicante; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Positive Work Environment

Professional Development

Work-Life Balance

Competitive Compensation

Health & Wellness Benefits

Job summary

ROMEU in Spain is seeking an Operations Leader for maritime freight who can guide a team, control costs, ensure service quality, and monitor KPIs to drive improvements.

The ideal candidate has at least 5 years in a freight forwarding company, studies in administration or international trade, and English at B2/C1. Experience with CargoWise and domestic Canary routes is a plus.

ROMEU also highlights a positive work environment, development opportunities, and CSR initiatives via the Be Green program.

Qualifications

• Minimum of 5 years in a freight forwarding company and in maritime traffic operations.
• Background in administrative and/or international trade studies.
• English level B2/C1.

Responsibilities

• Control costs of the maritime operations structure.
• Implement and guarantee service quality tracking for customers.
• Manage internal KPIs to identify improvements and take corrective actions.
• Handle traffic/provider/client incidents and support the team to resolve them.
• Direct and organize the work team, evaluating and developing professionals.
• Participate in recruitment and set objectives for the direct team.

Skills

Team leadership

KPI management

Incidents management

English

Education

Administrative or international trade background

Tools

CargoWise

Job description

At ROMEU , the leading Spanish holding company in international logistics and freight transport, we are constantly growing and expanding.

We are looking for professionals who are motivated to develop their careers in the international trade business and who align with our standards of effort and commitment.

What will your functions be?

• Control de costes de la estructura de Operaciones marítimas.
• Implantar y garantizar el seguimiento de la calidad de servicio al cliente.
• Manejar KPIs internos para identificar mejoras y realizar las acciones correctivas necesarias en las diferentes operativas.
• Gestionar incidencias de tráfico/proveedores/clientes y acompañar a tu equipo directo para su resolución.
• Dirección y organización del equipo de trabajo a tu cargo, siendo responsable de su evaluación/desarrollo profesional y motivación
• Participar en procesos de selección y asignar objetivos a tu equipo directo.

What are we looking for?

• Experiencia previa de al menos 5 años en empresa transitaria y en gestión operaciones de tráfico marítimo y/o coordinación de equipo de operaciones.
• Poseer formación en la rama administrativa y/o de comercio internacional.
• Contar con nivel B2/C1 de inglés.
• Valorable experiencia tráfico transporte doméstico (origen/destino Canarias)
• Valorable experiencia en el uso de la herramienta CargoWise.

What do we offer?

Working at our company provides:

• Positive Work Environment : We foster a collaborative and positive workplace that promotes employee well-being and satisfaction.

• Professional Development : We offer growth and development opportunities through our internal mobility platform and personalized training programs.

• Work-Life Balance : We value the balance between work and personal life.

• Compensation : We recognize and reward talent by offering competitive salaries aligned with skills and contributions.

• Additional Benefits : We provide complementary benefits such as special promotions for health insurance, training platforms, wellness programs, and other incentives that support overall health and well-being.

• Culture of Innovation : We strive to maintain a culture of innovation where ideas are valued and creativity is encouraged to tackle challenges and seek innovative solutions.

• Diversity and Inclusion : We celebrate diversity and promote an inclusive environment where every employee feels valued and respected.

• Corporate Social Responsibility : We are committed to corporate social responsibility, participating in initiatives led by the “_ Be Green _” team at ROMEU , which have a positive impact on the community and the environment.

By joining our team, you will not only find a place to contribute your skills but also an environment that appreciates and supports your personal and professional development.