SCP Migration Lead — Global Client Programs

A.P. Moller - Maersk; Valencia; Presencial; EUR 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training opportunities

Flexible environment

Inclusive workplace

Skills development

Descripción de la vacante

Maersk is seeking a Client Program Manager (CPM) to lead the global Customer Experience community for one of our key clients. You will act as the client expert internally and advisor externally, guiding improvements and new business within Ocean and Logistics & Services across brands.

Based in Valencia or Madrid, you will drive migrations, adoption of SCP, and collaboration across account teams to deliver exceptional customer experience while enabling growth.

Formación

• 3+ years relevant experience in project/program/operational management and/or supply chain management.
• Experience working with complex operational, technical and commercial matters.
• Excellent interpersonal skills to manage stakeholders across levels.

Responsabilidades

• Lead SCP Migration Project initiatives and onboarding for new migrations.
• Drive SCP adoption, standardization and process improvements within Lead Logistics after onboarding onto SCP.
• Develop, govern and optimize processes to enable better performance and customer satisfaction.
• Bridge account team (CPM, CX, GSC) with Migration & Adoption and SME to embed transformation agenda.
• Collaborate with Functional and Platform Product Owners to define best-in-class processes and modern working methods.

Conocimientos

Project management

Program management

Operational management

Supply chain management

Stakeholder management

English proficiency

Relationship building

Herramientas

SCP Platform

Descripción del empleo

Maersk is seeking a Client Program Manager (CPM) to lead the global Customer Experience community for one of our key clients. You will act as the client expert internally and advisor externally, guiding improvements and new business within Ocean and Logistics & Services across brands.

Based in Valencia or Madrid, you will drive migrations, adoption of SCP, and collaboration across account teams to deliver exceptional customer experience while enabling growth.