Salesforce Service Lead - Flexible Schedule & Growth

dentsu; Baracaldo; Híbrido; EUR 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent contract

Flexible Schedule

Certifications plan

Home Office options

Flexible retribution

Health insurance

Descripción de la vacante

A leading digital customer experience firm in Baracaldo, Spain is seeking a Salesforce Service Lead to manage customer satisfaction and service objectives. The ideal candidate will have at least 4 years of Salesforce consulting experience and strong communication skills. The position offers a permanent contract, flexible working hours, and professional development opportunities. This role is part of a larger team focused on delivering customer-centric solutions across various industries.

Formación

• Minimum 4 years of experience as a Salesforce Consultant or in a similar role.
• Strong ability to communicate and present ideas effectively.
• Fluent in English; capable of reading, writing, listening, and speaking.

Responsabilidades

• Support Pre-sales tasks: Solution design, estimation, and planning.
• Supervise task allocation and manage service team effectively.
• Ensure service objectives are met and manage customer satisfaction.

Conocimientos

Salesforce Consulting experience

Agile methodologies

Communication skills

Presentation skills

Intermediate-High Level of English

Descripción del empleo

A leading digital customer experience firm in Baracaldo, Spain is seeking a Salesforce Service Lead to manage customer satisfaction and service objectives. The ideal candidate will have at least 4 years of Salesforce consulting experience and strong communication skills. The position offers a permanent contract, flexible working hours, and professional development opportunities. This role is part of a larger team focused on delivering customer-centric solutions across various industries.