Salesforce Product Manager: CRM Automation & AI Lead

Hbx Group; Santiago de Compostela; Presencial; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

HBX Group is seeking a Product Manager Salesforce to design, implement, and evolve Salesforce as Roiback’s customer-centric operating system. You will enable end-to-end processes across Marketing, Acquisition, Customer Success, Service Desk and Growth with hands-on configuration, automation, and data governance.

You will drive AI-enabled Salesforce tools, ensure data quality, and collaborate with cross-functional teams to deliver reliable reporting and scalable customer lifecycle processes.

Formación

• Minimum 3–5 years of experience in Salesforce administration, CRM operations, or related.

Responsabilidades

• Own and evolve Salesforce as the commercial operating system.
• Implement Salesforce processes and automations hands-on.
• Ensure CRM data quality, database logic and reporting reliability.
• Enable customer-centric commercial processes across the lifecycle.
• Drive AI-enabled Salesforce tools and system integrations.
• Manage Salesforce maintenance, support and adoption.
• Support CRM roadmap and cross-functional governance.

Conocimientos

Salesforce

CRM

Automation

AI tools

Data quality

System integrations

Project management

Stakeholder management

English

Spanish

Educación

Bachelor's degree

CS/Engineering

Herramientas

SQL

APIs

BI tools

Descripción del empleo

HBX Group is seeking a Product Manager Salesforce to design, implement, and evolve Salesforce as Roiback’s customer-centric operating system. You will enable end-to-end processes across Marketing, Acquisition, Customer Success, Service Desk and Growth with hands-on configuration, automation, and data governance.

You will drive AI-enabled Salesforce tools, ensure data quality, and collaborate with cross-functional teams to deliver reliable reporting and scalable customer lifecycle processes.