Sales Service Engineer

AEG Power Solutions Pte Ltd; Madrid; On-site; EUR 60,000 - 80,000; Full time

Job summary

AEG Power Solutions is seeking a senior sales/account manager responsible for a portfolio of accounts in Spain, primarily selling services and equipment from the service catalog within a defined geographic area.

Responsibilities include maintaining orders and commercial relationships, ensuring contractual compliance, and driving turnover using the installed base data. Travel to customer sites is expected around half the time.

Qualifications

• 5 to 10 years in customer account management and technical sales activities.
• Good knowledge of secure power supplies such as chargers and inverters.
• Mastery of CRM, costing tools and ERP.
• Good level of English, read, written and spoken.

Responsibilities

• Manages a portfolio of accounts and the sale of services and equipment within a defined geographic area.
• Ensures compliance with contractual clauses and high quality of service provided.
• Contributes to turnover growth by leveraging installed base data and framework contracts.
• Develops commercial offers based on service FAE costings for complex consultations (retrofits, etc.).
• Performs costing for simple consultations (spare parts, training) with service costing manager.
• Keeps pipeline updated (opportunities, accounts, tools).
• Supports order intake forecasting with the Service sales manager.
• Distributes documents to ADV department for recording orders.

Skills

Account management

Technical sales

English proficiency

Interpersonal skills

Education

Electrical/Electronic Engineer

Tools

CRM

Costing tools

ERP

Job description

AEG Power Solutions is a worldwide leader in power supply and power conversion technologies for industrial and renewable applications. We design and provide our solutions to blue chip customers on large projects for power generation, infrastructures, nuclear, renewable energy and oil & gas processes. Our 850 employees operate in 14 countries with a strong European and Asian footprint.

Our company is considering fantastic opportunities to grow both organically and through acquisitions in our traditional sectors but also in adjacent technologies. We are specifically targeting the energy storage and green hydrogen applications with our truly unique capabilities.

The position

Responsible for a portfolio of accounts and customers for the sale of services and equipment supplies from the service catalog according to a defined geographical area.

Main responsibilities

• Manages the customer portfolio: smooth running of orders, maintenance and development of commercial relationships, ensures visits.
• Ensures compliance with contractual clauses, the good quality of the service provided or the equipment sold and customer satisfaction.
• Contributes to the growth of turnover in its sector by exploiting data from the installed base: implementation of framework contracts, retrofit proposals, training.
• Develops commercial offers based on service FAE costings for complex consultations (retrofit, system replacement, etc.).
• Performs costing for simple consultations (spare parts, training, etc.) in coordination with the service costing manager.
• Ensures the updating of its pipeline: status of opportunities, customer accounts and all related parameters in the appropriate tools (CRM, S4H, TOL).
• Takes part, with the Service sales manager, in the consolidation over 3 rolling months of the order intake forecast.
• Distributes all required documents and information (OEF, customer order, offer, costing) to the ADV department for recording orders upon receipt.

Qualifications and Requirements

• Ideally Electrical, Electronical Engineer or similar.
• 5 to 10 years of experience in customer account management and technical sales activities.
• Good knowledge of secure power supplies such as chargers and inverters.
• Mastery of tools and information systems (CRM, costing tools, ERP).
• Good level of English, read, written and spoken.
• Customer visits: 50% of the time.

What we offer

A career in AEG Power Solutions is not just a job. We are a technology-driven organization that offers great opportunity to develop and make a positive impact on the world. Discover more here: https://www.aegps.com/en/company/careers/.