Sales Operations Intern: Customer Care & Coordination

IFF; Barcelona; Híbrido; EUR 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Global exposure

Professional development

Multicultural environment

Descripción de la vacante

IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences. We deliver sustainable innovations that elevate everyday products.

Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design. We are seeking a collaborative professional to support Sales Operations and customer service, coordinating communications, samples, and documentation with multiple internal teams to ensure

Formación

• Bachelor's degree in business, marketing, international business, or a related field.
• Previous experience in customer service, sales operations, account coordination, or administrative roles.
• Strong computer skills: Microsoft Office, Excel, PowerPoint, Word; SAP is a plus.
• Desirable spoken and written communications in English and Spanish; French is a plus.
• Excellent organizational skills and strong attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of accountability and follow-through.
• Ability to work effectively in a team-oriented environment.

Responsabilidades

• Partner with the Sales Coordinator on daily administrative and operational activities.
• Follow up on customer emails and requests, ensuring timely and accurate resolution.
• Coordinate and track sample shipments with internal teams.
• Maintain ongoing communication with customers to address inquiries and provide updates.
• Manage and follow up on commercial and administrative documentation.
• Update forecast, databases, reports, and tracking tools to ensure information accuracy.
• Coordinate activities across multiple internal departments to meet customer expectations.
• Proactively identify and follow up on open actions to ensure timely resolution.
• Contribute to delivering an exceptional customer experience and high service standards.

Conocimientos

Customer service

Sales operations

Account coordination

Administrative

Educación

Bachelor's degree in Business Administration or related field

Herramientas

Microsoft Office

Excel

SAP

Descripción del empleo

IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences. We deliver sustainable innovations that elevate everyday products.

Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design. We are seeking a collaborative professional to support Sales Operations and customer service, coordinating communications, samples, and documentation with multiple internal teams to ensure