Intern – Sales Support

IFF; Barcelona; Híbrido; EUR 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Global exposure

Professional development

Multicultural environment

Descripción de la vacante

IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences. We deliver sustainable innovations that elevate everyday products.

Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design. We are seeking a collaborative professional to support Sales Operations and customer service, coordinating communications, samples, and documentation with multiple internal teams to ensure

Formación

• Bachelor's degree in business, marketing, international business, or a related field.
• Previous experience in customer service, sales operations, account coordination, or administrative roles.
• Strong computer skills: Microsoft Office, Excel, PowerPoint, Word; SAP is a plus.
• Desirable spoken and written communications in English and Spanish; French is a plus.
• Excellent organizational skills and strong attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of accountability and follow-through.
• Ability to work effectively in a team-oriented environment.

Responsabilidades

• Partner with the Sales Coordinator on daily administrative and operational activities.
• Follow up on customer emails and requests, ensuring timely and accurate resolution.
• Coordinate and track sample shipments with internal teams.
• Maintain ongoing communication with customers to address inquiries and provide updates.
• Manage and follow up on commercial and administrative documentation.
• Update forecast, databases, reports, and tracking tools to ensure information accuracy.
• Coordinate activities across multiple internal departments to meet customer expectations.
• Proactively identify and follow up on open actions to ensure timely resolution.
• Contribute to delivering an exceptional customer experience and high service standards.

Conocimientos

Customer service

Sales operations

Account coordination

Administrative

Educación

Bachelor's degree in Business Administration or related field

Herramientas

Microsoft Office

Excel

SAP

Descripción del empleo

Job Summary

IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences. We deliver sustainable innovations that elevate everyday products.

Job Summary

IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences. We deliver sustainable innovations that elevate everyday products. Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design.

Where You’ll Make a Difference

• Partner with the Sales Coordinator on daily administrative and operational activities.
• Follow up on customer emails and requests, ensuring timely and accurate resolution.
• Coordinate and track sample shipments with internal teams.
• Maintain ongoing communication with customers to address inquiries and provide updates.
• Manage and follow up on commercial and administrative documentation.
• Update forecast, databases, reports, and tracking tools to ensure information accuracy.
• Coordinate activities across multiple internal departments to meet customer expectations.
• Proactively identify and follow up on open actions to ensure timely resolution.
• Contribute to delivering an exceptional customer experience and high service standards.

What Makes You The Right Fit

• Bachelor's degree in Business Administration, Marketing, International Business, or a related field.
• Previous experience in customer service, sales operations, account coordination, or administrative roles.
• Strong Computer skills: Knowledge in such as Microsoft office, Excel, PPT, Word, SAP
• Desirable spoken and written communications in English and Spanish. French is a plus
• Excellent organizational skills and strong attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of accountability and follow-through.
• Ability to work effectively in a team-oriented environment.

How Would You Stand Out?

• High energy level, team spirit, organized, proactive.
• Problem solver focused on delivering solutions, ability to quickly learn and master new task and business-related software.
• Resilience and the ability to stay calm in the face of adversity.
• Eager to learn and uphold high ethical standards

Why Choose Us?

• Hybrid work model.
• Professional development and learning opportunities.
• Exposure to a global and multicultural environment.
• Interaction with cross-functional teams.
• People-centered and welcoming culture

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more