Sales Manager Ceramics Spain & Portugal - Based in Castelló / València

Imerys; España; On-site; EUR 70,000 - 95,000; Full time

Job summary

Imerys is hiring a Sales Manager for Ceramics in Spain & Portugal, based in Castelló/València. You will drive profitable growth, manage a portfolio of ~50 ceramic customers, and lead strategic account planning with cross-functional teams.

Travel across Spain/Portugal is expected. The ideal candidate has 5+ years in sales management, strong negotiation and communication skills, and a passion for customer-centric selling.

Qualifications

• Relevant experience in/serving the Ceramic market.
• 5+ years of experience in a Sales Manager position.
• Strong customer sense.
• Strong negotiation and communication skills.
• Business acumen and technical appetite.
• Good understanding of basic financial and legal concepts.
• Outgoing, result oriented, concern for impact, good interpersonal skills.
• Ability to positively influence others w/o direct reporting lines.

Responsibilities

• Ensure compliance with safety protocols and promote preventive measures.
• Grow profitable sales across Spain & Portugal and manage ~50 customers.
• Define and execute a robust commercial strategy and action plan.
• Lead commercial negotiations with price increases and favorable terms.
• Maintain customer visits (up to 60% travel) and document reports in CRM.
• Address significant customer complaints and capture Voice of the Customers.
• Improve cash collection, DSO, and payment terms.
• Gather market intelligence and document in CRM.
• Generate and champion ideas for New Products to feed the pipeline.
• Develop New Business and cross-sell opportunities; manage budgets and forecasts for S&OP.

Skills

Negotiation

Communication

Customer orientation

Business acumen

Interpersonal skills

Education

Engineering or Marketing degree

Job description

The Company

Imerysis the world’s leading supplier of mineral-based specialty solutions for the industry with €3.4 billion in revenue and 12,300 employees in 40 countries in 2025. The Group offers high value-added and functional solutions to a wide range of industries and fast-growing markets such as solutions for the energy transition and sustainable construction, as well as natural solutions for consumer goods. Imerys draws on its understanding of applications, technological knowledge, and expertise in material science to deliver solutions which contribute essential properties to customers’ products and their performance. As part of its commitment to responsible development, Imerys promotes environmentally friendly products and processes in addition to supporting its customers in their decarbonization efforts.

Imerys is listed on Euronext Paris (France) with the ticker symbol NK.PA.

The Position

Sales Manager Ceramics Spain & Portugal - Based in Castelló / València

Job Summary

PURPOSE:

Drive profitable growth and develop strategic customer relationships across Iberian Peninsula Ceramics markets, acting as the primary commercial force to execute the market strategy and deliver exceptional customer satisfaction.

The market include: Tiles, SW and TW

The Sales Manager must live in Valencia or Castellon de la Plana (80% of the customers are in this area)

KEY TASKS AND RESPONSIBILITIES:

• Ensure compliance with all safety protocols, educating internal and external teams on preventive measures to achieve our zero LTA and non-LTA safety ambitions.

• Drive Profitable Sales Growth (Revenue Management): Grow profitable sales based on a deep understanding of customer needs, competitive landscape, and value proposition across both existing and new accounts, directly influencing:

• Strategic Account Planning: Define and execute a robust commercial strategy and action plan for a portfolio of ~50 customers in collaboration with Marketing and Technical Support functions (including budget proposals, commercial conditions, and profitability improvement initiatives).

• Lead Commercial Negotiations: Negotiate and secure price increases, increase share of wallet, and finalize commercial packages, along with associated terms & conditions (with legal support).

• Customer Engagement & Reporting: Maintain regular customer visits (up to 60% travel time across Spain and Portugal), documenting detailed sales visit/call reports in CRM, and preparing monthly performance analysis against the plan.

• Champion Customer Satisfaction (Customer Centricity): Proactively monitor and address significant customer complaints (information collection, communication of investigation progress and conclusion, and corrective actions) and be the key ear for the Voice of the Customers.

• Optimize Working Capital (Cash Management): Ensure timely cash collection and work to improve DSO (Days Sales Outstanding) and optimize Payment Terms.

• Gather Market Intelligence: Actively collect and document in CRM vital market intelligence, including mineral consumptions, performance requirements, competitors’ products/pricing, and future market trends.

• Fuel Innovation (New Business Generation): Generate and champion ideas for New Products to feed the innovation pipeline, based on key customer performance targets and future needs.

• Develop New Business: Actively pursue and close New Customers and Cross-Sell opportunities to improve the Conversion Rate for the opportunity pipeline.

• Financial Planning: Prepare, manage, and achieve accurate budget and forecasts for S&OP (Sales and Operations Planning) and finance purposes.

JOB SPECIFICATIONS:

• Relevant experience in/serving the Ceramic market

• 5+ years of experience in a Sales Manager position

• Strong customer sense

• Strong negotiation and communication skills

• Business acumen and technical appetite

• Good understanding of basic financial and legal concepts

• Outgoing, result oriented, concern for impact, good interpersonal skills

• Ability to positively influence others w/o direct reporting lines

Ideal background/ experience

• Engineering or Marketing degree

• 5+ or more years of experience in Sales, Account Management or Business Development.

• Speak proficient Spanish, fluently English language. Portuguese is not mandatory but preferable

IMERYS LEADERSHIP COMPETENCIES:

• Cares for Self and Others: Demonstrates self-awareness and nurtures an inclusive and safe environment, empowering people to do their best. Acts daily as a role model in all safety aspects across customer sites, values each team member and their differences, and inspires trust through integrity and a strong work ethic.

• Commits to Customers: Establishes and maintains mutually beneficial, long-term customer relationships by thoroughly comprehending their business requirements and skillfully balancing their needs with the best interests of Imerys.

• Collaborates for Success: Works together across functional boundaries (e.g., Marketing, S&OP, Technical) to ensure shared commercial goals are met, sharing timely information, and constructively resolving conflicts.

• Drives Results: Firmly motivates self and others to achieve budgeted sales results, strictly adheres to CRM and commercial process compliance, and challenges existing processes to strive for excellence.

• Shapes the Future: Thinks in long-term scenarios, anticipating future customer challenges and opportunities, and uses this strategic outlook to translate the company strategy into actionable commercial initiatives.

Position Type

Full time

and

Permanent

IMERYS is an Affir itive Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.