Sales Assistant

Philipp Plein; Valencia; Presencial; EUR 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training programs

Growth opportunities

Descripción de la vacante

Philipp Plein busca un/a Sales Assistant para su flagship store en Valencia. Serás embajador(a) de la marca y dirigirás una experiencia de cliente de lujo, construyendo relaciones con clientes locales e internacionales y contribuyendo al rendimiento de la tienda.

Ofrecemos formación, desarrollo y oportunidades de crecimiento dentro de una marca premium con enfoque en servicio de alto nivel. Se valora experiencia en retail de lujo y manejo de CRM para seguimiento de clientes.

Formación

• 3+ years of sales experience in premium/luxury retail.
• Fluent English is mandatory.
• Strong customer focus with excellent communication skills.
• Proactive attitude and ability to work under targets and high standards.
• Experience with CRM/clienteling is a plus.

Responsabilidades

• Deliver exceptional customer service and a personalized luxury experience.
• Achieve individual and team targets (sales, UPT, ATV, conversion, etc.).
• Acquire, retain and follow up with clients through CRM/clienteling.
• Master the sales ceremony: product storytelling, styling and cross-selling.
• Maintain high standards in visual merchandising, tidiness, replenishment and product care.
• Support stock deliveries, inventory control and daily operations.
• Contribute to a positive, proactive, service-driven team environment.

Conocimientos

Sales experience

English fluency

Customer focus

Proactive attitude

Target driven

CRM software

Herramientas

CRM software

Descripción del empleo

Descripción del trabajo

About Philipp Plein

Philipp Plein is an international luxury brand known for its bold style, creative energy, and strong brand identity. With a global presence, the brand delivers a premium retail experience where product excellence, outstanding service, and strong client relationships are key.

Your mission

As a Sales Assistant in our flagship store, you will be a brand ambassador, delivering an outstanding luxury customer experience, building long-term relationships with local and international clients, and contributing to the overall store performance.

Key responsibilities

• Deliver exceptional customer service and a personalized luxury experience.
• Achieve individual and team targets (sales, UPT, ATV, conversion, etc.).
• Acquire, retain, and follow up with clients through CRM (clienteling).
• Master the sales ceremony: product storytelling, styling, cross-selling.
• Maintain high standards in visual merchandising, tidiness, replenishment, and product care.
• Support stock deliveries, inventory control, and daily operational tasks.
• Contribute to a positive, proactive, service-driven team environment.

Must-have requirements

• Minimum 3 years of sales experience (premium/luxury retail preferred).
• Fluent English (mandatory).
• Strong customer focus, excellent communication skills, proactive attitude.
• Comfortable working with targets and high standards.

Nice to have

• Flagship / high international traffic experience.
• CRM/clienteling experience.
• Additional languages (French, Italian, Arabic, Russian, etc.).

We offer

• The opportunity to join an international luxury brand.
• A dynamic, high-standard environment focused on service excellence.
• Training, development and growth opportunities.
• Compensation aligned with experience.