Sales Assistant

Grand Hyatt Barcelona; Barcelona; Presencial; EUR 25.000 - 34.000; Jornada completa

Descripción de la vacante

Grand Hyatt Barcelona is seeking a proactive Sales Assistant to join our Sales & Marketing team in Barcelona. You will support daily sales activities, prepare proposals, maintain client records, and coordinate with Revenue, Events, Reservations, Marketing, and hotel operations to drive opportunities and ensure first-class service.

The role requires strong organization, excellent communication, and fluency in Spanish with a high level of English.

Formación

• Sales support or admin experience in hospitality preferred.
• Strong organizational skills and attention to detail.
• Fluent Spanish and high level English required; additional languages are a plus.

Responsabilidades

• Support the Sales team in coordinating daily sales activities and administrative tasks.
• Assist with the preparation of proposals, contracts, presentations, and other sales documentation.
• Manage client inquiries and ensure timely follow-up and communication.
• Maintain accurate accounts, client, and activity records in sales systems.
• Coordinate site inspections, client visits, and sales events.
• Prepare reports and support departmental tracking and reporting processes.
• Collaborate with Events, Reservations, Revenue Management, and Operations to ensure a seamless client experience.

Conocimientos

Sales support

Organizational skills

Communication skills

Multitasking

Problem solving

Customer service

Spanish (fluent)

English (high level)

Herramientas

Microsoft Excel

Microsoft Word

PowerPoint

CRM systems

Delphi

Opera Cloud

Descripción del empleo

Summary Sales Assistant At Grand Hyatt Barcelona

one of Barcelona's newest luxury landmarks, we are looking for a proactive, detail-oriented, and highly organized Sales Assistant to join our Sales & Marketing team. This role is responsible for supporting the Sales team in coordinating daily commercial activities, maintaining accurate sales records, assisting with client communications, and ensuring the smooth execution of administrative processes. Working closely with Revenue Management, Events, Reservations, Marketing, and other hotel departments, you will help drive business opportunities and support Hyatt's luxury hospitality standards.

Key Responsibilities

• Support the Sales team in coordinating daily sales activities and administrative tasks.


• Assist with the preparation of proposals, contracts, presentations, and other sales documentation.


• Manage client inquiries and ensure timely follow-up and communication.


• Maintain accurate account, client, and activity records within sales systems.


• Coordinate site inspections, client visits, and sales events.


• Prepare reports and support departmental tracking and reporting processes.


• Collaborate with Events, Reservations, Revenue Management, and Operations teams to ensure a seamless client experience.


• Maintain organized sales files, contracts, and correspondence.


• Assist with promotional initiatives, trade shows, and networking activities.


• Ensure compliance with Hyatt brand standards, company policies, and procedures.


• Perform other duties as assigned by hotel management.

Qualifications

• Previous experience in a sales support, administrative, or hospitality-related role is preferred, preferably within a hotel environment.


• Strong organizational skills with excellent attention to detail.


• Excellent communication and interpersonal abilities.


• Ability to manage multiple priorities in a fast-paced environment.


• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.


• Experience with Delphi, Opera Cloud, CRM systems, or similar hotel sales platforms is an advantage.


• Strong administrative and reporting skills.


• Fluent Spanish and a high level of English are required; additional languages are an asset.


• Proactive attitude with strong problem-solving abilities.


• Passion for hospitality and delivering excellent customer service.

Care Connects Us – Do Our Values Speak to You?

At Hyatt, we care for people so they can be their best. Our values — Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing — guide how we work and how we care for our guests and colleagues every day. Joining Hyatt means becoming part of a global family that celebrates diversity and encourages you to be your authentic self.

What You'll Love About Us

• Special Hyatt hotel rates for you, your family, and friends from day one.


• Discounts at hotel restaurants and bars.


• Employee restaurant offering nutritious and varied daily menus.


• Access to a wellbeing platform focused on mental health and personal growth.


• Continuous learning, development programs, and global career opportunities across Hyatt hotels worldwide.


• Be Part of Something GRAND With more than 1,150 hotels in over 70 countries, Hyatt is recognized globally as a Great Place to Work. Our teams are a mosaic of cultures, perspectives, and talents — and your contribution truly matters. Join the Grand Hyatt Barcelona team and become your best version.