Housekeeping Supervisor

Grand Hyatt; Barcelona; Presencial; EUR 29.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Special rates for you and family

Discounts on food & beverage

Employee restaurant

Wellness Platform access

Continuous learning and global career‑

Descripción de la vacante

Grand Hyatt Barcelona is seeking a meticulous and service‑driven Housekeeping Supervisor to lead the housekeeping team and ensure guest rooms reflect luxury standards. You will oversee daily operations, supervise room attendants, conduct inspections, and coordinate with Engineering and Front Office to guarantee on-time readiness.

The role requires 1–2 years in housekeeping, strong organizational skills, and fluency in English and Spanish.

Formación

• 1–2 years of housekeeping experience, supervisory/coordinator role preferred.
• Strong organizational, multitasking, and time-management abilities.
• Excellent communication and interpersonal skills in English and Spanish.
• High attention to detail and guest-satisfaction focus.
• Ability to work independently with minimal supervision.
• Proven verbal and written communication skills.

Responsabilidades

• Supervise cleaning and preparation of guest rooms to brand standards.
• Conduct detailed room inspections and follow up on quality issues.
• Ensure proper use of cleaning materials and equipment by attendants.
• Coordinate daily tasks, support team members, and provide on-the-spot coaching.
• Communicate with Engineering, Front Office and other departments to ensure rooms are ready on time.
• Maintain records of productivity, occupancy needs, and room status updates.
• Uphold safety, hygiene, and sustainability standards in housekeeping procedures.
• Support training, onboarding, and skill development for the team.
• Foster a culture of service excellence, teamwork, and respect within the department.

Conocimientos

Organizational skills

Multitasking

Time management

Communication skills

Attention to detail

Independent working

Verbal communication

Written communication

Herramientas

HotSOS

Opera

Colleague Advantage

Descripción del empleo

Summary

At Grand Hyatt Barcelona, one of the city’s newest luxury landmarks, we are looking for a meticulous, dynamic, and service‑driven.

Organization - Grand Hyatt Barcelona

At Grand Hyatt Barcelona, one of the city’s newest luxury landmarks, we are looking for a meticulous, dynamic, and service‑driven Housekeeping Supervisor to join our Housekeeping team.

If you are passionate about creating exceptional guest experiences, leading teams, and maintaining the highest standards of luxury hospitality, this is your opportunity.

About The Role

As a Housekeeping Supervisor, you will play a key role in ensuring that every guest room reflects the elegance, comfort, and quality expected at Grand Hyatt Barcelona. You will supervise and guide the housekeeping team, oversee daily room operations, and collaborate with other departments to guarantee a seamless and outstanding guest experience.

We are seeking someone with strong organizational skills, attention to detail, and the ability to motivate and support a diverse team in a fast‑paced luxury environment.

Main Responsibilities

• Supervise the cleaning and preparation of guest rooms, ensuring compliance with Hyatt and Grand Hyatt brand standards.
• Conduct detailed room inspections and follow up on quality or maintenance issues.
• Ensure the correct and efficient use of cleaning materials and equipment by room attendants.
• Coordinate daily task assignments, support team members, and provide on‑the‑spot coaching.
• Communicate effectively with Engineering, Front Office, and other departments to ensure rooms are ready on time.
• Maintain accurate records of productivity, occupancy needs, and room status updates.
• Uphold safety, hygiene, and sustainability standards in all housekeeping procedures.
• Support training, onboarding, and continuous skill development for the housekeeping team.
• Foster a culture of service excellence, teamwork, and respect within the department.

Qualifications

• 1–2 years of experience in housekeeping or a related field, ideally in a supervisory or coordinator role.
• Strong organizational, multitasking, and time‑management abilities.
• Excellent communication and interpersonal skills.
• High attention to detail and a strong focus on quality and guest satisfaction.
• Ability to work independently with minimal supervision.
• Proven verbal and written communication skills.
• English and Spanish required.
• Availability to work flexible schedules, including weekends and holidays.
• Preferred experience with hotel systems such as HotSOS, Opera, and Colleague Advantage.

Care Connects Us – Do Our Values Speak to You?

At Hyatt, we care for people so they can be their best. Our values — Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing — shape every interaction and bring our purpose to life.

Joining Hyatt means becoming part of a global family that embraces diversity and empowers you to grow into your best professional self.

What You’ll Love About Us

• Special rates for you, your family, and friends from day one.
• Discounts on food & beverage in Grand Hyatt Barcelona.
• Access to our employee restaurant with a healthy and varied daily menu.
• Complimentary access to our Wellness Platform focused on mental health and personal development.
• Continuous learning, development, and global career mobility opportunities across Hyatt’s more than 1,150 hotels in over 70 countries.

Be Part of Something GRAND

Grand Hyatt Barcelona brings together a diverse, international, and passionate team.

Join us, and become your best version.