SaaS Deal Strategy Lead

Sprinklr Software Iberia, S.L.; Madrid; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Mentoring program

Well-being support

Time off flexibility

Job summary

Sprinklr is seeking a senior Deal Desk professional to join our EMEA team. You will model complex SaaS transactions, translate deal economics (ARR, ACV, TCV, margins) into actionable recommendations, and partner with Sales to optimize deal structures while ensuring governance and compliance across stakeholders.

The role requires fluency in English, strong analytical and communication skills, and the ability to operate independently across time zones as Sprinklr expands in Europe.

Qualifications

• Experience in Deal Strategy, Deal Desk, Commercial Finance, Revenue Operations, Sales Operations, FP&A, or a comparable SaaS commercial role.
• Ability to independently analyze a complex transaction and distinguish true economic or contractual risk from routine requirements.
• Understanding of SaaS metrics: ARR, ACV, TCV, discounting, margin, bundling.
• Knowledge of SaaS bookings and revenue-recognition concepts; knowing when to involve specialists.
• Experience with Salesforce CPQ, Excel, and quote-to-cash systems; translate issues into process or system requirements.
• Strong analytical and financial-modeling skills for deal health and risk assessment.
• Ability to communicate complex issues clearly to diverse audiences.
• Proven ability to challenge stakeholders while staying solutions-focused.
• Comfort operating amid ambiguity and evolving processes.
• Highly organized, responsive, and able to balance urgent deals with improvements.
• Proficient with AI tools to improve efficiency while validating outputs.

Responsibilities

• Partner with EMEA Sales on complex new business, renewals, expansions, and strategic transactions.
• Analyze transactions at deal and line-item levels: pricing, discounting, margin, cost-to-serve, ramp, and term.
• Provide recommendations on non-standard commercial constructs.
• Identify implications for booking, ARR, revenue recognition, billing, tax, or contracts; coordinate with relevant teams.
• Coordinate with Deal Operations and GTM Systems to ensure executable decisions in Salesforce CPQ and downstream systems.
• Ensure quotes, order forms, and terms align with products and approvals.
• Develop concise materials and recommendations for senior leadership.
• Identify recurring friction and lead improvements to policy, workflows, and system behavior.

Skills

Deal Strategy

Deal Desk

Commercial Finance

Revenue Operations

Sales Operations

FP&A

Excel

Salesforce CPQ

AI tools

English fluency

Tools

Salesforce CPQ

Excel

Quote-to-Cash systems

Job description

Sprinklr is seeking a senior Deal Desk professional to join our EMEA team. You will model complex SaaS transactions, translate deal economics (ARR, ACV, TCV, margins) into actionable recommendations, and partner with Sales to optimize deal structures while ensuring governance and compliance across stakeholders.

The role requires fluency in English, strong analytical and communication skills, and the ability to operate independently across time zones as Sprinklr expands in Europe.