Rooms Operations Intern

Accor; Barcelona; On-site; EUR 5,400 - 6,700; Part time

Benefits offered by this job

500€ brutos/mes de prácticas

Noche gratis en The Hoxton

Comida durante el turno

Descuento en The Hoxton y Ennismore

Formación y desarrollo

Job summary

The Hoxton Poblenou en Barcelona busca un/a Rooms Operations Intern para apoyar la gestión diaria de housekeeping, front office y mantenimiento durante 5-6 meses desde septiembre de 2026. Ofrecemos prácticas con asignación de 500€ brutos/mes, comida durante el turno y una noche gratuita en The Hoxton al inicio, entre otros beneficios.

Se valorará experiencia en hostelería, dominio del español e inglés y atención al detalle; además, la persona participará en rotaciones y aprenderá a colaborar con

Qualifications

• Actualmente cursando una Licenciatura o Máster en Gestión hotelera o Turismo.
• Poseer fluidez en español e inglés.
• Atención al detalle y capacidad para motivar a colegas.

Responsibilities

• Apoyar procesos de onboarding en departamentos operativos.
• Colaborar con Housekeeping, Front Office y Engineering.
• Mantener inventario de departamentos actualizado y limpiezas de acuerdo a normas.
• Gestionar incidencias operativas y apoyar en áreas rotativas.
• Apoyar en administración de lavandería, objetos perdidos y otras tareas administrativas.

Skills

Hospitality passion

Bilingual Spanish English

Teamwork

Communication

Education

Bachelor’s or Master's in Hospitality/Tourism

Job description

Descripción de la empresa
We’re looking for a Rooms Operations Intern to join our team at The Hoxton, Poblenou!
The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept).
More about us….
The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.
Reporting to our Head Housekeeper, you will be responsible to support the management of our day to day housekeeping, maintenance and front office operations for 5-6 months from September 2026.
Descripción del empleo
What’s in it for you...

• Become part of a team that’s very passionate about creating great hospitality experiences.
• Internship allowance of 500€ gross per month.
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero our reward for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!

What you’ll do…

• Support onboarding processes across operational departments.
• Provide hands-on support wherever needed, whether assisting the Housekeeping, Front Office, and Engineering departments or completing rotations across different operational areas.
• Act as a liaison between operational departments to improve communication and provide support to Heads of Department.
• Ensure the smooth day-to-day operation of the Housekeeping department.
• Keep the department’s inventory accurate and up to date.
• Participate in cleanliness inspections to ensure compliance with established quality standards.
• Ensure adherence to cleaning, hygiene, and safety protocols.
• Assist in resolving operational issues related to Housekeeping, Front Office, and Engineering.
• Support laundry management, lost and found procedures, and other administrative duties within the department.

What we’re looking for…

• Individuals. You’re looking for a place where you can be you; no clones in suits here.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other and has fun along the way.
• Currently enrolled in a Bachelor’s Degree or Master’s Degree in Hospitality Management or Tourism.
• Must be fluent in Spanish and English.
• An eagle-eye for detail, you can spot a slip in standards from a mile away.
• A natural people person who people like working with. You make those around feel good at their jobs and comfortable coming to you with questions. You're great at motivating others to keep to your own high standards of service.

Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona o a [e-mail].