Risk & Compliance Lead

Amadeus; Madrid; On-site; EUR 70,000 - 110,000; Full time

Job summary

Amadeus seeks a Risk & Compliance Lead to design, implement, and enhance the company’s risk and compliance framework. Reporting to the Head of Compliance, the role focuses on regulatory, financial and reputational risk management across the organization.

The candidate will work with Product, Operations, Legal, Risk, Finance, Internal Audit and industry bodies, engaging regulators and external assurance providers to strengthen compliance culture.

Qualifications

• Five years of multi-jurisdictional compliance experience in financial services, payments or fintech.
• Strong stakeholder-management, analytical and problem-solving skills.
• Good knowledge of payment-services regulation and related requirements (SAC, PSD2/PSD3, outsourcing, data protection).
• Ability to translate regulatory requirements into practical business processes and controls.

Responsibilities

• Monitor compliance with applicable laws, regulations, policies and procedures, escalating incidents or control weaknesses.
• Design and execute second-line controls for AML/CTF, sanctions and other financial-crime risks.
• Assess new products and initiatives to identify regulatory risks and define mitigating measures.
• Coordinate audits, regulatory assessments, and assurance reviews with stakeholders.

Skills

Compliance experience

Stakeholder management

Analytical skills

English proficiency

Education

Bachelor’s degree in Law, Economics, Finance, Accounting or related discipline

Tools

GRC tools

Screening tools

Job description

Job Title

Risk & Compliance Lead

The Risk & Compliance Lead – Payments will play a key role in the design, implementation and continuous enhancement of Outpayce’s Risk & Compliance framework. Reporting to the Head of Compliance, the successful candidate will help identify and manage regulatory, financial and reputational risks while promoting a strong compliance culture across the organisation.

The role involves close collaboration with Product, Operations, Legal, Risk, Finance, Internal Audit, Industry Affairs and other corporate functions, as well as engagement with regulators, industry bodies and external assurance providers.

Key Responsibilities

• Monitor compliance with applicable laws, regulations, policies and procedures, identifying and escalating incidents or control weaknesses to the Head of Compliance.
• Design and execute second-line controls, including controls relating to AML/CTF, sanctions and other financial-crime risks, and monitor the implementation of remediation measures.
• Assess new products, services and business initiatives to identify regulatory and compliance risks and define appropriate mitigating measures.
• Coordinate internal and external compliance audits, regulatory assessments and assurance reviews, including stakeholder engagement, evidence collection, remediation tracking and the closure of findings and recommendations.
• Prepare and coordinate Risk & Compliance reporting for senior management, the Risk & Compliance Committee, the Internal Audit Committee and the Board of Directors.
• Oversee selected compliance operations, including Customer Service function governance and complaints handling (SAC), regulatory submissions, whistleblowing, conflicts of interest, criminal-records governance and compliance-related website content.
• Support the governance of the Risk & Compliance Office through committee coordination, management reporting, action tracking and stakeholder management.
• Maintain and periodically review compliance policies, manuals and procedures, ensuring that they remain aligned with applicable requirements and business activities.
• Develop and deliver compliance training and awareness initiatives across the organisation.
• Act as the Risk & Compliance focal point for Industry Affairs, coordinating Outpayce’s position on relevant regulatory developments, consultations and industry initiatives.
• Represent or support Outpayce in relevant industry associations, forums and working groups.

Candidate profile

• Bachelor’s degree in Law, Economics, Finance, Accounting or another relevant discipline.
• At least five years of multi-jurisdictional compliance experience within financial services, payments or fintech.
• Practical experience across general compliance together with an understanding of non-financial risk management.
• Good knowledge of payment-services regulation and related requirements, including SAC, PSD2/PSD3, outsourcing and data-protection requirements.
• Proven ability to interpret regulatory requirements and translate them into practical business processes and controls.
• Experience coordinating audits, regulatory reviews, remediation programmes or compliance-governance activities.
• Strong stakeholder-management, analytical and problem-solving skills.
• Pragmatic and collaborative approach, with the ability to influence colleagues at different levels of the organisation.
• Excellent written and verbal English. Spanish is highly desirable; French or German would be an advantage.
• Strong proficiency in standard office applications and familiarity with GRC, screening or sanctions-related tools.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation,age, beliefs, disability or any other characteristics protected by law.