FinCrime Specialist

Amadeus; Madrid; On-site; EUR 55,000 - 75,000; Full time

Job summary

Amadeus is seeking a FinCrime Operations Specialist to execute daily controls across AML, Fraud, Sanctions, Transaction Monitoring, and KYC/KYB. You will investigate alerts and perform onboarding and due diligence checks while contributing to a robust operating model.

You will collaborate with Product, Customer Support and Technology teams, maintaining high standards and staying current with FinCrime typologies and risk indicators.

Qualifications

• Bachelor's degree in a relevant field.
• Strong KYC/KYB knowledge and AML/ Fraud/ Sanctions or Transaction Monitoring experience.
• Analytical, proactive and solution-oriented with strong attention to detail and time management.

Responsibilities

• Execute FinCrime controls: conduct KYC/KYB onboarding and refresh checks, review AML/Fraud/Sanctions and Transaction Monitoring alerts, and document decisions per SLAs.
• Support risk management & improvement: identify risks, recurrent issues, and process inefficiencies, contribute to improvements and SOP updates.
• Collaborate with stakeholders: work with Product, Customer Support, Technology and partners to provide guidance and lead discussions.
• Maintain up-to-date knowledge of FinCrime typologies, risk indicators, policies and procedures, ensuring compliant application of controls.

Skills

KYC/KYB knowledge

AML/Transaction Monitoring

Analytical mindset

Attention to detail

Bilingual: English/Spanish

AI-driven mindset

Education

Bachelor's degree

Tools

Excel

Job description

Job Title

FinCrime Specialist

Summary

Join our FinCrime team as a FinCrime Operations Specialist, where you’ll play a key role in protecting our business and customers by executing day-to-day controls across AML, Fraud, Sanctions, Transaction Monitoring, and KYC/KYB. You’ll investigate alerts, conduct onboarding and due diligence checks, make risk-based decisions, and contribute to building a robust, efficient, and continuously improving Financial Crime operating model.

Key Responsibilities

• Execute FinCrime controls: Conduct KYC/KYB onboarding and refresh checks, review and investigate AML, Fraud, Sanctions and Transaction Monitoring alerts, and ensure accurate, well-documented decisions within agreed SLAs and quality standards.
• Support risk management & improvement: Identify risks, recurring issues and process inefficiencies, elevate complex or high-risk cases, and contribute to process improvements, workflow tuning, SOP updates and ad-hoc FinCrime projects.
• Collaborate with stakeholders: Work closely with Product, Customer Support, Technology, partners and other internal teams, providing operational guidance and leading discussions where required.
• Maintain strong operational standards: Keep up to date with relevant FinCrime typologies, risk indicators, policies and procedures, ensuring consistent and compliant application of controls.

About the Ideal Candidate

• Relevant experience, ideally within a regulated business or Financial Crime environment, with a Bachelor’s degree.
• Strong KYC/KYB knowledge and experience with AML, Fraud, Sanctions or Transaction Monitoring processes.
• Analytical, proactive and solution-oriented, with strong attention to detail and excellent workload/time-management skills.
• Comfortable using Microsoft Office, particularly Excel, and working with operational systems and databases.
• Fluent in English and Spanish, with strong communication skills and confidence engaging with customers, stakeholders and partners.
• Passionate about technology and AI-driven innovation, with a continuous-learning mindset and genuine drive to improve processes and ways of working.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, andas a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation,age, beliefs, disability or any other characteristics protected by law.