RevOps Specialist, Barcelona AppCastBarcelona, España
Descripción del trabajo
RevOps Specialist Description Join the team. Make an impact. At Holded, we believe that daily admin should never stop a great idea from becoming a success. Thats why we create intuitive software to empower anyone who dares to start their own business. Long story short: we want to make business simple. In order to create cutting-edge products that meet the needs of the sector, talent is essential. We are looking for passion, creativity, and commitment. In return, we offer the same.
What youll do
- Own and continuously improve the AI tools we use across the customer lifecycle (Happy Robot, Supersonik, Clay and whatever comes next)
- Partner with team leads across Sales/Support/Marketing to spot automation opportunities and turn them into working, production-grade solutions, working closely with our engineering team where needed
- Monitor adoption, usage and performance of AI tools, debug issues, and iterate on prompts/flows/integrations tracking impact on metrics like conversion rates, response times, pipeline velocity and team productivity
- Evaluate new AI tools and vendors on the market, help decide when to build in-house vs. buy, and maintain those vendor relationships over time so we stay ahead of their roadmaps
- Act as the go-to person for AI adoption internally: help Sales, Support and Marketing teams get comfortable with new AI workflows and translate what can be technical functionality into simple, actionable habits
- Document processes and tool configurations so they stay maintainable as the team grows
- Work on the broader Business Ops roadmap
Requirements
About you:
- 3+ years of experience in RevOps, Sales/Marketing Ops, or a similar role, with a genuine interest in AI and automation
- Strong analytical skills and comfortable with data: you can dig into usage and performance numbers, spot patterns, and turn them into a clear recommendation
- Comfortable working alongside technical teams: familiarity with APIs, basic scripting, prompt engineering, and no-code/low-code platforms (Zapier, Make, N8N, HubSpot workflows) you dont need to be an engineer, but youre at ease in that world
- Curious and hands-on with AI tools: youve configured, iterated on, or contributed to AI-driven workflows or agents, and want to go deeper
- Strong process mindset able to map a workflow, spot inefficiencies, and design a scalable, automated fix
- Good business acumen in order to understand where IA can have a bigger impact and apply it.
- A natural cross-team collaborator: comfortable working with Sales, Support, Marketing and Engineering stakeholders, and confident bringing your own ideas to the table rather than waiting to be asked
- A clear communicator: able to translate technical AI functionality into simple, actionable workflows that non-technical teams can actually adopt
- Comfortable with the responsibility of handling customer and business data within our data privacy and security guidelines
- Experience with HubSpot or Lightdash
- Experience in SaaS B2B metrics
- Fluent Spanish and English
What its like to work with us
At Holded, we do things a bit differently. There s no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in self-sufficient, autonomous teams. Think of them like start-ups within a start-up that learn from each other. We didn t start Holded to be another software company. We started Holded to be epic, and you will be part of it.
- Permanent contract
- 26 paid days-off
- Flexible working hours
- Short work-day on Fridays
- Free catered lunch
- Continuous Training: annual budget for training for each employee
- Fully equipped kitchen with snacks, drinks, and fresh fruit.
- Top-notch work equipment
- Office in front of the sea with ping pong, pool table, PlayStation
- Interesting projects and a great work environment
- An excellent opportunity to grow with the company
- Discounts on a Gym membership