Retail Team Leader — Growth & Store Ops

Placements24; O Mente; On-site; EUR 9,600 - 13,000; Full time

Benefits offered by this job

Employee discounts

Competitive salary

Job summary

Placements24 in Queenstown, Eastern Cape, is seeking a Retail Team Leader to guide a team of sales associates, oversee daily store operations, and ensure excellent customer service.

The role requires at least 2 years in a supervisory retail role, strong leadership, and flexible hours including weekends and public holidays. You will drive performance, maintain store standards, and contribute to a high‑performing shopping environment.

Qualifications

• Minimum 2 years retail supervisory or team-leader experience.
• Strong leadership and motivation abilities.
• Excellent customer service and communication skills.
• Ability to work flexible hours, including weekends and public holidays.

Responsibilities

• Lead and motivate a team of sales associates to achieve sales and performance goals.
• Oversee daily store operations and ensure policy adherence.
• Provide excellent customer service and resolve inquiries effectively.
• Assist with staff training, scheduling, and performance management.
• Maintain store cleanliness, organization, and visual merchandising.
• Manage inventory including receiving and stock counts.
• Operate POS system and handle transactions accurately.
• Serve as point of contact for staff and customers during shifts.

Skills

Retail leadership

Customer service

Communication skills

Education

High school diploma

Job description

Placements24 in Queenstown, Eastern Cape, is seeking a Retail Team Leader to guide a team of sales associates, oversee daily store operations, and ensure excellent customer service.

The role requires at least 2 years in a supervisory retail role, strong leadership, and flexible hours including weekends and public holidays. You will drive performance, maintain store standards, and contribute to a high‑performing shopping environment.