Retail Shop Manager: Brand Experience & Team Growth

ASICS EMEA

Barcelona

On-site

EUR 36,000 - 48,000

Full time

14 days+

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Job summary

ASICS EMEA in Barcelona is seeking a Store Manager to lead the operations of a flagship retail space, delivering outstanding customer service and exceeding sales targets in collaboration with El Corte Inglés.

You will oversee staff, merchandising to brand standards, budgeting, and training, while building strong relationships with store partners. Fluency in English and Spanish is essential for success in this role.

Qualifications

University degree or diploma in related field (or 2 years’ additional experience in lieu of a degree).
2-4 years of professional experience. Minimum 2 years of retail experience and supervisory positions.
Extensive experience in leading a top level of customer service in a brand retailer.
Knowledge in retail operations, budgeting, planning, customer service, people development and management.
Excellent skills needed in communication (written & oral).
Fluent in Spanish and English.

Responsibilities

Lead in maximizing sales and profitability through the effective management of store operations and excellent customer service.
Show strong commercial awareness and implement initiatives to drive sales performance.
Understand local market trends and competition and communicate this information to line manager. Understand and improve store performance by analysis of reports and KPIs such as conversion rate, units per transaction and average transaction value.
To monitor all shop overheads ensuring budgets are adhered to in order to maximize shop profitability.
Ensure a strong relationship with all El Corte Ingles Managers to guarantee a successful partnership.
Give clear direction, advice, support, and guidance to staff, focusing on the delivery of the required standards of customer service and sales.
Oversee all shop administration ensuring all head office instructions are actioned and staff fully advised of product changes and developments as necessary.
To implement any promotional or training initiatives as required.
Follow all the directive orders from El Corte Ingles assuring all regulation standards.
Give clear direction, advice, support, and guidance to staff, focusing on the delivery of the required standards of brand merchandising, presentation and promotional activity and ensure a correct alignment to El Corte Ingles specifications.
Ensure operational excellence is achieved in the back of house areas and that the store achieves compliance with policy, procedure, and legal standards and all El Corte Ingles matters respecting the shared spaces.
Maximize the in-store use of staffing budgets, ensuring best practice in terms of staffing levels.
Recruit, train and develop a team of talented individuals, ensuring staff are motivated to see the store succeed and trained on an ongoing basis within all El Corte Ingles codes.