Retail Sales & Customer Experience Lead

FURLA; Cataluña; Presencial; EUR 18.000 - 24.000; Jornada completa

Descripción de la vacante

FURLA is seeking a Sales Assistant for La Roca Village to deliver an exceptional shopping experience and achieve monthly sales targets. You will work closely with the team to maintain brand standards and support store operations.

The ideal candidate has outstanding English, strong customer service skills, and a passion for fashion trends, with a hands-on, proactive approach and flexibility to work shifts. You will engage customers, capture data in CRM, and contribute to brand storytelling.

Formación

• Excellent English language skills.
• Retail leadership experience in a vertically integrated company.
• Availability to work flexible shifts.
• Accessories experience is a plus.

Responsabilidades

• Consistently achieve or exceed monthly sales goals and help develop the business.
• Work as a team player with associates to ensure a consistent, exceptional experience.
• Provide exceptional customer service with strong product knowledge and Brand history.
• Drive KPIs through high levels of Customer Service and sales quality.
• Capture meaningful customer data via CRM for relationship building and future outreach.
• Discuss fashion trends with clients and offer advice.
• Contribute to daily store operations.
• Follow company policies and maintain security standards.

Conocimientos

Smart

Intelligent

Fun

Goal oriented

Integrity

English proficiency

Retail leadership

Markets knowledge

Hands On mindset

Self-starter

Flexible shifts

Accessories experience

Results oriented

Written & verbal communication

Descripción del empleo

FURLA is seeking a Sales Assistant for La Roca Village to deliver an exceptional shopping experience and achieve monthly sales targets. You will work closely with the team to maintain brand standards and support store operations.

The ideal candidate has outstanding English, strong customer service skills, and a passion for fashion trends, with a hands-on, proactive approach and flexibility to work shifts. You will engage customers, capture data in CRM, and contribute to brand storytelling.