Retail Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Arroyomolinos; On-site; EUR 20,000 - 25,000; Full time

Benefits offered by this job

Sales incentive bonus

Merchandise discount

Career advancement opportunities

Brand affiliate program

Training & development

Supportive global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure every customer enjoys a quality in-store experience. As Floor Supervisor, you will guide Brand Reps and Stock Associates, drive sales, and lead on visual displays and store operations.

Role includes opening/closing routines, POS operation, omni-channel fulfillment, and strong emphasis on customer service. Full-time, 40 hours/week, starting at €22,500 annually.

Qualifications

• Education: High School Diploma or GED equivalent preferred.
• Retail experience: At least 1 year of retail experience preferred.
• Supervisor/Managerial experience: No supervisory/management experience is requested.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify company culture and values.

Skills

English B2

Spanish B2

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure every customer enjoys a quality in-store experience. As Floor Supervisor, you will guide Brand Reps and Stock Associates, drive sales, and lead on visual displays and store operations.

Role includes opening/closing routines, POS operation, omni-channel fulfillment, and strong emphasis on customer service. Full-time, 40 hours/week, starting at €22,500 annually.