Floor Lead - Bilingual Retail Sales & Customer Experience

Abercrombie & Fitch Spain, SL; España; On-site; EUR 20,000 - 25,000; Full time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Career Advancement Opportunities

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to supervise the store floor, coach Brand Reps and Stock Associates, and drive performance through customer experience and teamwork.

You will open and close, operate the POS, fulfill omni-channel orders, maintain visual displays, know products, and analyze reports to inform decisions. Schedule requires 20–25 hours weekly with weekend availability.

Requirements include a High School diploma, retail experience, and CEFR B2 fluency in English and Spanish.

Qualifications

• CEFR B2 fluency in English and Spanish is required.
• Education: High School Diploma or GED preferred.
• Strong customer focus with excellent interpersonal and communication skills.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

B2 English

B2 Spanish

Education

High school diploma

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to supervise the store floor, coach Brand Reps and Stock Associates, and drive performance through customer experience and teamwork.

You will open and close, operate the POS, fulfill omni-channel orders, maintain visual displays, know products, and analyze reports to inform decisions. Schedule requires 20–25 hours weekly with weekend availability.

Requirements include a High School diploma, retail experience, and CEFR B2 fluency in English and Spanish.