Resident Experience & Admin Coordinator

Greystar Worldwide, LLC; Cataluña; On-site; EUR 26,000 - 36,000; Full time

Job summary

Greystar Worldwide, LLC is seeking a proactive Community/Resident Services professional to help manage daily property operations, enhance resident experiences, and support tenancy administration.

The role emphasizes excellent customer service, teamwork, and autonomous decision-making to meet occupancy targets and maintain high service standards. Strong English communication and organisational skills are essential.

Qualifications

• Excellent customer service experience in a front-line role.
• Strong team player with relationship-building and influencing skills.
• Able to work autonomously and make decisions when required.
• Fluent English in both spoken and written form.
• Excellent organisational abilities with multitasking and prioritisation.
• Numerical skills for financial and tenancy tasks.
• Culturally aware with adaptable communication styles.
• Flexible approach to work in a changing environment.
• Enthusiasm to deliver exceptional resident experience and learn continuously.

Responsibilities

• Deliver exceptional resident living experiences as part of a team.
• Support and maintain a positive, memorable experience for residents.
• Provide comprehensive front-of-house customer service and responsive support.

Skills

Customer service

Teamwork

Autonomy

English fluency

Organisational skills

Numerical skills

Adaptability

Flexibility

Stakeholder relations

Education

General education level

Job description

Greystar Worldwide, LLC is seeking a proactive Community/Resident Services professional to help manage daily property operations, enhance resident experiences, and support tenancy administration.

The role emphasizes excellent customer service, teamwork, and autonomous decision-making to meet occupancy targets and maintain high service standards. Strong English communication and organisational skills are essential.