Rental Sales Agent: Service-Driven Upsell Pro

Fox Rent A Car, Inc.; Arrecife; On-site; EUR 18,000 - 24,000; Full time

Job summary

Europcar Mobility Group is hiring a Rental Sales Agent to be the first point of contact for customers, delivering an exceptional rental experience and driving sales opportunities. The role combines service excellence with proactive upselling in a fast-paced counter environment.

This entry-level position emphasizes strong communication, product knowledge, and a customer-first mindset within a global mobility leader. Training and growth opportunities are offered across a broad operations network.

Qualifications

• Strong customer service skills and the ability to communicate professionally.
• Sales-driven attitude with a focus on meeting and exceeding targets.
• Experience in a fast-paced, customer-focused environment is desirable.

Responsibilities

• Handle reservations and rental agreements with accuracy and professionalism.
• Welcome customers and provide excellent service throughout the rental process.
• Maximize sales by offering optional coverage, upgrades, and add-ons while ensuring compliance.
• Utilize questioning to highlight features/benefits and overcome objections.
• Follow rental policies and procedures for smooth transactions.
• Identify additional services to enhance the customer experience.
• Deliver unmatched service and ensure customer satisfaction at every stage.

Skills

Interpersonal skills

Sales ability

Professionalism

Multitasking

Attention to detail

Team player

Job description

Europcar Mobility Group is hiring a Rental Sales Agent to be the first point of contact for customers, delivering an exceptional rental experience and driving sales opportunities. The role combines service excellence with proactive upselling in a fast-paced counter environment.

This entry-level position emphasizes strong communication, product knowledge, and a customer-first mindset within a global mobility leader. Training and growth opportunities are offered across a broad operations network.