Remote Virtual Dining Concierge

Almanac Barcelona; Granada; A distancia; EUR 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work position

Competitive salary + bonuses

Cutting-edge virtual service tech

Professional development and training

Descripción de la vacante

Almanac Barcelona is seeking a personable Camarero/a de Sala to deliver exceptional remote dining experiences. You will manage online reservations, greet virtual guests, and coordinate with the kitchen for seamless digital dining.

The role requires at least 2 years in customer-facing hospitality, strong communication, and comfort with online tools. Fluency in Spanish is required; English is a plus. Flexibility for evenings and weekends is essential.

Formación

• At least 2 years in a Camarero/a de Sala or similar hospitality role.
• Excellent spoken and written communication; friendly, professional demeanor.
• Proficient with online tools, video conferencing, and reservation systems.
• Fluent in Spanish; English skills are a plus.
• Able to work remote with flexible hours including evenings/weekends.

Responsabilidades

• Manage online reservations and guest communication via digital platforms.
• Greet virtual guests and guide them through the online ordering and dining process.
• Coordinate with culinary team for timely virtual dining experiences.
• Address guest inquiries and resolve issues during virtual meals.
• Maintain records of guest interactions and feedback.
• Uphold service standards and protect brand image in digital interactions.
• Collaborate with marketing on virtual event promotions.
• Develop new service protocols for remote dining.
• Ensure digital tools are used effectively to enhance guest experience.
• Contribute to team meetings and share insights for continuous improvement.

Conocimientos

Customer service

Communication

Remote work

Time management

Spanish fluency

Tech-savvy

Flexible hours

Professional demeanor

Independent work

English advantage

Herramientas

Video conferencing

Reservation systems

Online communication tools

Descripción del empleo

Almanac Barcelona is seeking a personable Camarero/a de Sala to deliver exceptional remote dining experiences. You will manage online reservations, greet virtual guests, and coordinate with the kitchen for seamless digital dining.

The role requires at least 2 years in customer-facing hospitality, strong communication, and comfort with online tools. Fluency in Spanish is required; English is a plus. Flexibility for evenings and weekends is essential.