Remote Travel Specialist

Hellosunshinetravels; Toledo; A distancia; EUR 29.436 - 50.462; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote flexibility

Exclusive travel perks

Ongoing training and support

Descripción de la vacante

A travel agency is looking for a Remote Travel Specialist to assist clients throughout their travel journey. Responsibilities include responding to inquiries, modifying bookings, and providing destination information. The ideal candidate has excellent communication skills and a background in customer service, preferably in travel or hospitality. This role offers remote flexibility, industry discounts, and growth opportunities within a supportive team.

Formación

• Strong written and verbal communication abilities.
• Experience in customer service, preferably in travel or hospitality.
• Ability to manage multiple bookings and inquiries efficiently.

Responsabilidades

• Respond to client inquiries through various channels professionally.
• Assist with booking modifications and cancellations.
• Provide accurate destination and travel information.
• Follow up with clients to confirm travel plans.
• Resolve client concerns efficiently.

Conocimientos

Excellent communication skills

Customer service background

Attention to detail

Organizational skills

Tech-savvy

Enthusiasm for travel

Descripción del empleo

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Hellosunshine Travels Travel Agency USA, based in Rhode Island, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.

Support clients with booking modifications, cancellations, and special travel requests.

Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.

Follow up with clients to confirm travel plans and gather feedback post-trip.

Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

Remote flexibility – work from anywhere, with hours that fit your lifestyle.

Exclusive travel perks and access to industry-only discounts.

Professional growth – ongoing training and support from a dedicated team.

Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

Excellent communication skills—both written and verbal.

A background in customer service, ideally within travel, tourism, or hospitality.

High attention to detail, strong organizational habits, and a proactive mindset.

Tech-savvy and able to learn new systems and booking tools quickly.

A genuine enthusiasm for travel and helping others create memorable experiences.