Remote Telecom Systems Administrator – IP PBX & VoIP

Placements24; O Mente; Remote; EUR 63,000 - 82,000; Full time

Benefits offered by this job

Remote work

Professional growth opportunities

Job summary

Placements24 is seeking a skilled Telecom Systems Administrator for a fully remote role. You will manage IP PBX, VoIP gateways, and related telecom infrastructure, ensuring high availability and performance for users across regions.

Strong troubleshooting, documentation, and collaboration with IT teams are essential. The role requires 3+ years in telecom systems administration, experience with Asterisk or Cisco CallManager, and proficiency in SIP/H.323.

Qualifications

• High school diploma or equivalent; relevant certifications preferred (CCNA Voice, CCNP Collaboration).
• Minimum 3 years of experience in telecommunications systems administration.
• Experience with IP PBX platforms (Asterisk, Cisco CallManager, FreePBX) and VoIP protocols (SIP, H.323).
• Strong networking fundamentals (TCP/IP, LAN/WAN, VLANs).
• Experience with voice gateways and telephony hardware.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently in a remote setting.

Responsibilities

• Install, configure, and maintain telecom systems (IP PBX, VoIP gateways, voicemail).
• Monitor performance, troubleshoot, and ensure uptime and reliability.
• Manage user accounts, extensions, and system configurations.
• Perform updates, patches, and security enhancements.
• Develop and maintain system documentation and procedures.
• Respond to user support requests and resolve telecom issues.
• Collaborate with network/IT teams for integration.
• Conduct backups and disaster recovery planning for telecom systems.
• Stay current with emerging telecom technologies and best practices.
• Assist in evaluating and implementing new telecom solutions.

Skills

CCNA Voice

CCNP Collaboration

IP PBX

VoIP protocols

Asterisk

FreePBX

SIP

Networking basics

Backups & DR

Remote work

Education

High school diploma

CCNA Voice certification

CCNP Collaboration certification

Tools

Asterisk

Cisco CallManager

Voice gateways

Job description

Placements24 is seeking a skilled Telecom Systems Administrator for a fully remote role. You will manage IP PBX, VoIP gateways, and related telecom infrastructure, ensuring high availability and performance for users across regions.

Strong troubleshooting, documentation, and collaboration with IT teams are essential. The role requires 3+ years in telecom systems administration, experience with Asterisk or Cisco CallManager, and proficiency in SIP/H.323.