Remote Team Lead, Data Operations & Process Excellence

Veeva Systems, Inc.; Barcelona; Hybrid; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Life insurance

Charity bonus

Pension bonus

Fitness reimbursement

Job summary

Veeva Systems, Inc. is seeking a Team Lead for a Data Operations group that manages a remote team of 50+ freelancers performing rule-based web research. You will design business processes and drive improvements to efficiency and quality.

As a first-line manager, you will own KPIs, remove barriers for your team, and collaborate with engineering on process automation while thriving in an international, flexible, remote-working culture.

Qualifications

• Leadership of a large, dispersed team across time zones.
• Expertise in designing and optimizing business processes.
• 5+ years of working experience in related roles.
• Comfortable working remotely in an international environment.

Responsibilities

• Lead a team with a headcount of 50+.
• Implement impactful quality and efficiency projects.
• Build a dynamic, proactive, and high-performing team.
• Own your team’s KPIs and its performance.
• Collaborate with the engineering teams on process automation.
• Escalate all risks and incidents early and unambiguously.

Skills

People leadership

Business process design

Process optimization

Remote work (international env)

Job description

Veeva Systems, Inc. is seeking a Team Lead for a Data Operations group that manages a remote team of 50+ freelancers performing rule-based web research. You will design business processes and drive improvements to efficiency and quality.

As a first-line manager, you will own KPIs, remove barriers for your team, and collaborate with engineering on process automation while thriving in an international, flexible, remote-working culture.