OpenData Clinical - Team Lead - Data Operations

Veeva Systems; España; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Diverse and international workspace

Life insurance

Charity bonus

Pension bonus

Fitness reimbursement

Job summary

A leading data solutions company in Spain is seeking a Team Lead for their Data Operations team. You will oversee a remote group of over 50 freelancers, focusing on enhancing operational metrics and improving process efficiency. The ideal candidate will have robust experience in leadership, excellent communication skills, and a problem-solving mindset. Enjoy autonomy in a supportive remote culture while driving innovative AI solutions and operational excellence within your team.

Qualifications

• Experience leading or coordinating others in a professional environment.
• Strong understanding of process workflows.
• Comfortable working remotely and autonomously.
• Ability to distill complex instructions into simple, actionable steps.
• Capable of analyzing performance data to identify bottlenecks.

Responsibilities

• Lead and mentor a dynamic remote team of approx. 50.
• Identify opportunities to integrate AI into workflows.
• Take ownership of team KPIs for data quality and volume.
• Collaborate with engineering teams on AI-driven tooling.
• Drive implementation of quality and efficiency projects.

Skills

Leadership

Problem-Solving

Communication

Data Literacy

Tech-Forward Mindset

Job description

The Role

Veeva Link’s vision is to build connected data applications that improve research and patient outcomes.

As a Team Lead for one of our Data Operations teams, you will lead a remote team of 50+ freelancers who execute on large-scale data generation pipelines. You will design business processes and drive process improvements as well as technology improvements. You plan and control these business processes and support their execution by removing barriers for your team members. Your primary focus is to improve process efficiency and reduce defects. As a first-line manager and servant leader, you deliver operational metrics associated with your process and results while keeping your team engaged. To thrive in your role, you are highly motivated to lead and have a “can do” attitude. You are results-oriented, analytical, organized, and socially skilled. You communicate effectively with leadership, analysts, engineers and researchers. The ideal candidate for this role has a strong interest in people management, a process-oriented mindset, and an excellent work ethic. Whether you choose to work at home or in one of our offices, you enjoy working with autonomy and in an international environment. We have a great remote working culture where people work hard, have fun, and grow.

What You’ll Do

• Scale Leadership: Lead and mentor a dynamic remote team of approx. 50, fostering a proactive, high-performing environment at scale
• Pioneer AI-Driven Solutions: Identify opportunities to integrate AI into operational workflows to accelerate web research, enhance data quality, and drive next-level automation
• Operational Excellence: Take full ownership of team KPIs, ensuring daily targets for data quality and volume are met across your entire headcount
• Collaborate on AI & Tools: Partner closely with engineering teams to build, test, and scale innovative AI-driven tooling and process automation
• Process Architecture: Drive the implementation of quality and efficiency projects that allow a team of approx. 50 to operate as a cohesive unit

Requirements

• Leadership: You have experience leading or coordinating others in a professional or fast-paced environment
• Tech-Forward Mindset: A strong understanding of process workflows
• Remote Effective: You are comfortable working remotely and can work effectively and autonomously in an international environment
• Effective Communication: You can distill complex instructions into simple, actionable steps for a large, diverse, and remote workforce
• Problem-Solving & Data Literacy: You are comfortable looking at performance data to identify bottlenecks and can suggest practical solutions to keep the operation running smoothly

Nice to Have

• Connection with life sciences (education or professional experience)

Perks & Benefits

• Opportunity to work in a diverse and international workspace
• Life insurance
• Charity bonus
• Pension bonus
• Fitness reimbursement

Equal Opportunity Statement

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].