Remote Support & Success Pro (Contract)

International Schools Partnership Limited; Elche; Remote; EUR 98,000 - 196,000; Part time

Job summary

Mercor is seeking a Customer Support Expert for a fully remote role. The position offers hourly compensation between $80 and $160 and invites candidates worldwide to support domain-specific document review.

You will review documents, provide feedback, and collaborate with teams to enhance customer success. A Bachelor's degree and 2+ years' experience are required; strong Excel, PowerPoint, Word skills, and attention to detail are essential.

Qualifications

• Bachelor's degree (minimum).
• 2+ years of professional experience in a relevant domain.
• Strong proficiency in Excel, PowerPoint, and Word.
• Strong document analysis and review skills.
• Attention to detail and ability to follow structured guidelines.
• Based in the United States, Europe, UK or Canada.

Responsibilities

• Review and assess domain-specific documents to ensure quality, accuracy, and relevance.
• Provide structured feedback to improve document standards and evaluation processes.
• Collaborate with teams to enhance service delivery and customer success strategies.
• Utilize strong analytical skills to contribute to high-impact evaluation projects.
• Work independently and asynchronously to meet project deadlines.

Skills

Attention to detail

Document analysis

Independent working

Education

Bachelor's degree

Tools

Excel

PowerPoint

Word

Job description

Mercor is seeking a Customer Support Expert for a fully remote role. The position offers hourly compensation between $80 and $160 and invites candidates worldwide to support domain-specific document review.

You will review documents, provide feedback, and collaborate with teams to enhance customer success. A Bachelor's degree and 2+ years' experience are required; strong Excel, PowerPoint, Word skills, and attention to detail are essential.