Remote Analytics & Documentation Specialist

Schindler, S.A.; Madrid; Remote; EUR 98,000 - 197,000; Full time

Job summary

Mercor is seeking Customer Support / Success professionals for a remote contract role. You will review and assess domain-specific documents, provide structured feedback, and collaborate with teams to enhance service delivery and customer success strategies.

Required 2+ years in a relevant domain, Bachelor's degree, and strong skills in Excel, PowerPoint, and Word. Remote work applies globally with international scope.

Qualifications

• Bachelor's degree (minimum).
• 2+ years of professional experience in a relevant domain.
• Strong proficiency in Excel, PowerPoint, and Word.
• Strong document analysis and review skills.
• Attention to detail and ability to follow structured guidelines.
• Based in the United States, Europe, UK or Canada.

Responsibilities

• Review and assess domain-specific documents to ensure quality, accuracy, and relevance.
• Provide structured feedback to improve document standards and evaluation processes.
• Collaborate with teams to enhance service delivery and customer success strategies.
• Utilize strong analytical skills to contribute to high-impact evaluation projects.
• Work independently and asynchronously to meet project deadlines.

Skills

Document analysis

Attention to detail

Structured guidelines

Independent work

Education

Bachelor's degree

Tools

Excel

PowerPoint

Word

Job description

Mercor is seeking Customer Support / Success professionals for a remote contract role. You will review and assess domain-specific documents, provide structured feedback, and collaborate with teams to enhance service delivery and customer success strategies.

Required 2+ years in a relevant domain, Bachelor's degree, and strong skills in Excel, PowerPoint, and Word. Remote work applies globally with international scope.