Remote Senior ProAV Systems Engineer – AV-over-IP

Netgear; España; Remote; EUR 98,000 - 134,000; Full time

Job summary

NETGEAR is seeking a Sr. Systems Engineer, ProAV to act as a technical expert supporting ProAV solutions across the South Central U.S. The role blends customer onboarding, field engineering, pre-sales support, and industry engagement.

You will lead onboarding for U.S. customers, deliver remote and on-site training on AV-over-IP design and configuration, and assist in complex multi-vendor deployments. Travel up to 60% is required.

Qualifications

• Minimum 5 years in networking systems or AV-over-IP fields.
• Deep knowledge of ProAV networking and multicast networking.
• Strong routing and switching fundamentals.
• Hands-on deployment with AVB, Dante, Q-SYS, Crestron, SMPTE-2059-2, and multicast networks.
• Field experience troubleshooting AV-over-IP systems.
• Independent lab development and self-study.

Responsibilities

• Lead onboarding for U.S. customers deploying NETGEAR ProAV switches and third-party integrations.
• Collaborate with the South Central Sales Territory Manager to ensure successful deployments.
• Deliver remote and on-site training covering AV-over-IP network design, switch profile selection, PTP configuration, Dante/AVB/Milan configuration, and API integration and video configuration.
• Develop customized training materials, system designs, and internal/external knowledge base documentation.
• Ensure successful transition into production environments, including complex multi-switch and multi-vendor deployments.
• Provide advanced on-site troubleshooting for timing, multicast, or interoperability issues.
• Capture logs, perform packet traces, replicate issues in lab environments, and provide real-time diagnostics.
• Support commissioning of AV-over-IP systems to ensure stable production performance.
• Resolve escalated issues involving AVB, Dante/AES67, NVX, Q-SYS, SMPTE-2059-2, PTPv2, and multicast networking.
• Support Sales, Business Development, and Channel teams with technical scoping and solution design.
• Conduct on-site and virtual product demonstrations.
• Assist in BOM creation and system architecture design.
• Provide competitive analysis and technical positioning.
• Contribute technical expertise to expand NETGEAR's ProAV presence in the U.S. market.
• Develop and maintain internal scripts, configuration tools, and deployment utilities.
• Create automation tools to reduce troubleshooting time, including log analysis, profile validation, and configuration parsing.
• Author best practice guides, training materials, and knowledge base documentation.
• Represent NETGEAR at U.S. industry conferences and partner events.
• Deliver technical workshops and presentations.
• Provide advanced AV-over-IP education and roadmap overviews.
• Support event-based network deployments and multi-vendor interoperability demonstrations.

Skills

AV-over-IP networking

Troubleshooting

Technical training

Solution design

Field engineering

Education

CCNA

Bachelor's degree preferred

AVIXA CTS beneficial

Tools

Crestron

Q-SYS

Dante

SMPTE-2059-2

Job description

NETGEAR is seeking a Sr. Systems Engineer, ProAV to act as a technical expert supporting ProAV solutions across the South Central U.S. The role blends customer onboarding, field engineering, pre-sales support, and industry engagement.

You will lead onboarding for U.S. customers, deliver remote and on-site training on AV-over-IP design and configuration, and assist in complex multi-vendor deployments. Travel up to 60% is required.