Remote Salesforce Tech Lead — Design, Lead & Deliver

dentsu; Alicante; Presencial; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent contract

Flexible Schedule

Certifications plan

Home Office

Health insurance

Descripción de la vacante

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

We are looking for a Technical Lead to guide Salesforce implementations across Sales Cloud, Service Cloud, and Marketing Cloud, provide technical leadership, and mentor the team to deliver high-quality solutions.

Formación

• 3+ years participating in the full lifecycle of Salesforce.com implementations.
• Experience in Salesforce.com projects across modules: Sales Cloud, Service Cloud, Marketing Cloud.
• Experience with agile methodologies.
• High level English.

Responsabilidades

• Provide support to the sales and functional team in assigned accounts when technical knowledge of the solution is required: Solution design, estimation, and assumptions.
• Support the PM/DM in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands.
• Detect and notify risks in the technical management of project/client profitability.
• Ensure the smooth progress of the project in terms of Scope, Schedule, and Costs. Alerting and anticipating possible deviations to the Project Manager/Delivery Manager.
• Ensure the fulfillment of the project's technical objectives.
• Ensure compliance with the agreed software quality standards with Omega's Technical Management.
• Supervise the effort estimations of the development and support team during the testing phase of a project.
• Collaborate with the PM/DM in project demos for the client.
• Ensure the final delivery of technical documentation for a project.
• Participate in the development and training of the technical team, advising them to improve their technical skills.
• Identify possible technical Up & Cross Selling opportunities.
• Identify possible methodological improvements for the technical team.
• Collaborate in Omega's community of practice, providing thought leadership, training, and mentoring to other collaborators to develop technical capabilities.

Conocimientos

Agile methodologies

English (High level)

Herramientas

Salesforce.com

Descripción del empleo

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

We are looking for a Technical Lead to guide Salesforce implementations across Sales Cloud, Service Cloud, and Marketing Cloud, provide technical leadership, and mentor the team to deliver high-quality solutions.