Remote Networking Field Engineer (Entry-Level)

NTT DATA, Inc.; Madrid; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

NTT DATA, Inc. is hiring a Networking Remote Field Service Engineer (L1) in Madrid, Spain. This entry-level position involves providing professional remote technical support to clients, resolving incidents, and maintaining service delivery. Candidates should possess a Bachelor's degree in Information Technology and entry-level knowledge in networking technologies. The role offers a remote work model and promotes an inclusive environment. Join NTT DATA to grow and thrive in your career while making an impact in a diverse workplace.

Formación

• Entry level knowledge of vendor technologies like Cisco and Juniper.
• Entry level experience in networking technologies such as routing and switching.
• Ability to adapt to changing circumstances.

Responsabilidades

• Provide remote technical support to clients by identifying and resolving incidents.
• Use service assurance software to investigate and diagnose problems.
• Document and close resolved incidents according to agreed procedures.

Conocimientos

Communication

Problem-solving

Cultural adaptability

Active listening

Educación

Bachelor's degree in Information Technology or Computing

Herramientas

Cisco

Juniper

Descripción del empleo

NTT DATA, Inc. is hiring a Networking Remote Field Service Engineer (L1) in Madrid, Spain. This entry-level position involves providing professional remote technical support to clients, resolving incidents, and maintaining service delivery. Candidates should possess a Bachelor's degree in Information Technology and entry-level knowledge in networking technologies. The role offers a remote work model and promotes an inclusive environment. Join NTT DATA to grow and thrive in your career while making an impact in a diverse workplace.