Technical Services Engineer

NTT Limited; Madrid; Presencial; EUR 25.000 - 42.000; Jornada completa

Descripción de la vacante

NTT DATA in Madrid is seeking an entry-level Associate Networking Technical Services Systems Integration Specialist to begin a career in networking. You will learn to configure, install, and troubleshoot less complex tasks while supporting the TS Systems Integration team to meet client requirements.

You will develop knowledge of networking technologies, participate in project lifecycles, and collaborate with senior engineers.

Formación

• Bachelor's degree or equivalent in IT or computing.
• Associate level networking certifications required.
• Some work experience in technical implementation engineering.
• Experience with routing, switching, wireless and SDI distribution.

Responsabilidades

• Learn to own portions of installations and break/fix incidents.
• Collaborate with Implementation Engineering to meet client requirements.
• Handle less complex configurations and installations.
• Attend to less complex break/fix events during projects.
• Support and work with Senior Associate/L2 and other engineers.
• Perform related tasks as required.

Conocimientos

Networking basics

Project processes

Learning mindset

Verbal communication

Client service

Hands-on approach

Overtime readiness

Deployment exposure

Educación

Bachelor's degree in Information Technology or Computing

Associate networking certifications (Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA)

Herramientas

Cisco CCNA

JNCIA

Juniper

Aruba

F5

ACMA

Descripción del empleo

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA

The Associate Networking Technical Services (TS) Systems Integration Specialist is an entry level subject matter expert, responsible for learning the skills to work closely with the TS Systems Integration team to action configurations, installations and attend to break/fix events that are deemed less complex in nature. This role works towards associate level certification, whilst at the same time developing business knowledge to action configurations, installations and attend to break/fix events that are deemed less complex in nature.

Key responsibilities

• Learns the ability to start 'owning' portions of an installation, break/fix incidents, and problem management during project lifecycle.
• Functions jointly with the Implementation Engineering team to meet client requirements.
• Action less complex configurations and installations.
• Attend to less complex break/fix events during project lifecycle.
• Provides support and work alongside with Senior Associate/L2 and other senior support engineers.
• Performs any other related task as required.

Knowledge, Skills and Attributes

• Basic understanding and appreciation of technical design principles.
• Ability to develop an understanding of fundamental project and administration processes.
• Displays a strong learning orientation.
• Good verbal communication skills.
• Demonstrate a client service orientation.
• Hands-on proactive in approach.
• The ability to work overtime when required.
• Some exposure to deployments for less complex tasks.

Academic Qualification and certifications

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc.

Required experience

• Some work experience in technical implementation engineering, specific to Networking technologies.
• Some experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
• Some experience in diagnosis and troubleshooting.

Workplace type

On-site Working

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Your career here is about believing in yourself and taking on great opportunities and new challenges. It’s about growing your skills and expertise in your current role and preparing yourself for the future.