Remote Italian-Speaking Automotive Expert in Greece

Mercier Consultancy MD; España; Remote; EUR 26,000 - 36,000; Full time

Benefits offered by this job

13th & 14th salary

Monthly performance bonus

Fully paid relocation package

Comprehensive training program

Full health insurance

Career with Jobs in Greece

Job summary

Mercier Consultancy Group is recruiting for an Italian-speaking Automotive Expert to support Italian customers, working remotely from Greece. You will handle technical and product-related inquiries and ensure software and vehicle feature knowledge meets premium service standards.

The role emphasizes remote collaboration with international teams, strong customer focus, and the opportunity to join a global BPO leader with relocation support and comprehensive training.

Qualifications

• Native or fluent Italian (spoken and written).
• EU passport valid.
• Genuine interest in automotive industry and vehicle technologies.
• Strong communication skills and a customer‑centric mindset.
• Ability to work remotely in Greece.

Responsibilities

• Act as a primary point of contact for Italian-speaking automotive inquiries.
• Manage technical and product-related questions about EV tech, connectivity, and features.
• Maintain high customer satisfaction with tailored automotive solutions.
• Document all interactions in CRM for service tracking and improvement.
• Collaborate with international teams on latest product launches and updates.
• Ensure SLAs are met while upholding premium brand standards.

Skills

Italian fluency

Strong communication

Automotive interest

Customer-centric mindset

Remote work capability (Greece)

Technical support experience

Tools

CRM software

Job description

Mercier Consultancy Group is recruiting for an Italian-speaking Automotive Expert to support Italian customers, working remotely from Greece. You will handle technical and product-related inquiries and ensure software and vehicle feature knowledge meets premium service standards.

The role emphasizes remote collaboration with international teams, strong customer focus, and the opportunity to join a global BPO leader with relocation support and comprehensive training.