Remote Global Network Quality & AI Automation Lead

Holafly; España; Remote; EUR 110,000 - 160,000; Full time

Benefits offered by this job

100% remote

Health coverage

Professional learning stipends

Job summary

Holafly is seeking a Network Quality & AI Automation Manager to own end‑to‑end performance of its global mobile network. You will spearhead real‑time observability, AI‑driven telemetry, and automated remediation across 200+ destinations to deliver a premium traveler experience.

Role requires deep roaming and core network expertise (EPC/5GC), cloud‑native deployments, and a track record of turning telemetry into business outcomes. Remote work in Europe is supported.

Qualifications

• 12+ years in mobile network architecture across MNO, MVNO, or MVNE environments.
• Deep core network and roaming protocol mastery across EPC/5GC architectures (MME, PGW, AMF, UPF) and roaming protocols (S6a, GTP‑C/U, Diameter).
• Hands‑on expertise in capacity engineering and telemetry analysis tools like Wireshark, Prometheus, or Grafana.
• Track record with virtualized core platforms and cloud‑native mobile ecosystem integrations.
• Exceptional technical communication with a natural ability to connect high‑level business goals to network execution.
• Automation & software engineering: scripting, RESTful APIs, and automation of complex workflows; GenAI exposure.
• Observability & telemetry stacks: dashboards, alarms, data pipelines with Prometheus, Grafana, OpenTelemetry, ELK/OpenSearch, or Datadog.
• Strategic mindset to translate signaling data into actionable roadmaps and automation.

Responsibilities

• Lead Global Quality Strategy: Define and execute the network quality roadmap across 200+ destinations.
• Drive Real‑Time Observability: Implement monitoring to track GTP, LTE, and 4G/5G metrics and preempt degradation.
• AI‑Driven Telemetry & Predictive Intelligence: Architect telemetry for roaming signaling and user plane traffic.
• Automation Systems Feeding Network Operations: Build GenAI diagnostic agents and RCA pipelines for automation.
• Elevate Core Partner Standards: Audit interconnects to ensure SLAs are met and measurable.
• NQI & Benchmarking: Define Holafly Network Quality Index and link telemetry to KPIs and churn metrics.
• Guide Cross‑Functional Teams: Translate signaling data into actionable priorities for the ops team.

Skills

Mobile network architecture

Leadership experience

Roaming protocols (S6a, GTP-C/U, Dia)

EPC & 5GC architectures

Telemetry analysis (Wireshark, Prom &/

Tools

Prometheus

Grafana

OpenTelemetry

ELK/OpenSearch

Datadog

Job description

Holafly is seeking a Network Quality & AI Automation Manager to own end‑to‑end performance of its global mobile network. You will spearhead real‑time observability, AI‑driven telemetry, and automated remediation across 200+ destinations to deliver a premium traveler experience.

Role requires deep roaming and core network expertise (EPC/5GC), cloud‑native deployments, and a track record of turning telemetry into business outcomes. Remote work in Europe is supported.