Remote Dutch-Speaking Customer Support Specialist
Top Jobs Abroad
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Benefits offered by this job
Job summary
Top Jobs Abroad is seeking a Customer Service Representative to join their remote team. You will handle inquiries via phone, email, and chat, provide product information, and resolve issues for customers in Spain while communicating in Spanish and English.
This fully remote role offers a flexible work environment, opportunities to enhance the customer experience, and a supportive virtual team culture. Prior call center or customer service experience and familiarity with CRM systems are desirable.
Qualifications
- Experience in customer service or call center environments is preferred.
- Fluency in Spanish; proficiency in English.
- Strong listening and problem-solving abilities.
- Familiarity with CRM systems and support software.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and efficiency.
- Provide detailed information about products, services, and company policies.
- Resolve customer complaints and issues, escalating complex cases when necessary.
- Maintain customer records by updating account information and logging interactions.
- Identify opportunities to enhance the customer experience and improve service delivery.
Skills
Tools
Job description
Top Jobs Abroad is seeking a Customer Service Representative to join their remote team. You will handle inquiries via phone, email, and chat, provide product information, and resolve issues for customers in Spain while communicating in Spanish and English.
This fully remote role offers a flexible work environment, opportunities to enhance the customer experience, and a supportive virtual team culture. Prior call center or customer service experience and familiarity with CRM systems are desirable.
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