Remote Czech Customer Support Specialist in Greece

WW Talents; Madrid; Presencial; EUR 12.000 - 15.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation assistance

Remote work in Greece

Career development opportunities

International team environment

Descripción de la vacante

WW Talents is hiring a Czech-speaking Customer Service Representative to support Czech customers from Greece via multiple channels. You will resolve inquiries, provide solutions, and maintain records in a dynamic, multicultural team.

The role requires fluency in Czech and good English, 40 hours per week with rotating shifts between 08:00 and 00:00. Relocation assistance is available; remote work is Greece-based with Athens onboarding for relocation.

Formación

• Fluent Czech (native-level)
• Good command of English
• Excellent verbal and written communication skills
• Strong problem-solving and organizational skills
• Customer-focused and empathetic approach
• Ability to work independently in a remote environment
• Flexibility to work rotational shifts

Responsabilidades

• Provide professional Czech-language customer support through various channels.
• Handle customer inquiries, requests, and complaints efficiently.
• Identify customer needs and provide accurate solutions.
• Resolve issues and escalate complex cases when required.
• Deliver excellent customer experiences while meeting quality standards.
• Maintain accurate records of customer interactions.
• Follow established procedures and company guidelines.
• Work independently while collaborating with an international team.

Conocimientos

Fluent Czech

English

Communication skills

Customer service

Problem solving

Remote work

Independent work

Descripción del empleo

WW Talents is hiring a Czech-speaking Customer Service Representative to support Czech customers from Greece via multiple channels. You will resolve inquiries, provide solutions, and maintain records in a dynamic, multicultural team.

The role requires fluency in Czech and good English, 40 hours per week with rotating shifts between 08:00 and 00:00. Relocation assistance is available; remote work is Greece-based with Athens onboarding for relocation.