Czech-Speaking Customer Support Specialist — Remote Greece

WW Talents; Valencia; Presencial; EUR 11.000 - 15.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation assistance for eligiblecc

Hotel accommodation (up to 3 weeks)

Up to €300 relocation support

Descripción de la vacante

WW Talents offers a Czech-speaking Customer Service Representative role to work remotely from Greece within an international, multicultural team. Relocation assistance is provided for eligible candidates, with onboarding in Athens.

This full-time position requires 40 hours per week and rotational shifts between 08:00 and 00:00. Salary starts at €1,200 gross per month with relocation support and hotel accommodation during onboarding.

Formación

• Fluent or native Czech required.
• Good command of English.
• Excellent verbal and written communication skills.
• Strong problem-solving and organizational skills.
• Customer-focused and empathetic approach.
• Ability to work independently in a remote customer service environment.
• Flexibility to work rotational shifts.

Responsabilidades

• Provide professional customer support in Czech through multiple channels.
• Handle customer inquiries, requests, and complaints efficiently.
• Identify customer needs and provide accurate solutions.
• Resolve customer issues and escalate complex cases when required.
• Deliver excellent customer experiences while meeting quality standards.
• Maintain accurate records of customer interactions.
• Follow established procedures and guidelines.
• Work independently while collaborating with an international team.

Conocimientos

Czech

English

Verbal and written communication

Problem solving

Customer-focused

Remote work

Rotational shifts

Descripción del empleo

WW Talents offers a Czech-speaking Customer Service Representative role to work remotely from Greece within an international, multicultural team. Relocation assistance is provided for eligible candidates, with onboarding in Athens.

This full-time position requires 40 hours per week and rotational shifts between 08:00 and 00:00. Salary starts at €1,200 gross per month with relocation support and hotel accommodation during onboarding.