Remote Customer Support Specialist – Global Team Growth

Les Amis; Barcelona; On-site; EUR 24,000 - 36,000; Part time

Benefits offered by this job

Fully remote work

Professional growth opportunities

Meaningful role in customer experience

Job summary

Les Amis is hiring a Customer Support Specialist to join our fully remote, international team. You will communicate with customers via email and chat, provide quick solutions, and collaborate with internal teams to resolve issues.

The ideal candidate has at least 2 years in customer support, strong communication, empathy, and the ability to work independently in a remote setting. English fluency (C1) is required, and you should be located in CET ±3 hours.

Qualifications

• 2+ years in customer support or client service.
• Fluent English, C1+ written and spoken.
• Strong communication and problem-solving skills.
• Empathetic, patient, and results-driven.
• Ability to work independently in a remote setting.
• Located in CET ±3 hours with a stable internet connection.

Responsibilities

• Communicate with customers via email and chat.
• Provide fast, professional solutions to customer issues.
• Collaborate with internal teams to resolve complex cases.
• Share feedback on recurring customer questions and issues.
• Develop a deep understanding of the product and internal processes.

Skills

Communication

Problem solving

Empathy

Remote work

Organizational skills

Job description

Les Amis is hiring a Customer Support Specialist to join our fully remote, international team. You will communicate with customers via email and chat, provide quick solutions, and collaborate with internal teams to resolve issues.

The ideal candidate has at least 2 years in customer support, strong communication, empathy, and the ability to work independently in a remote setting. English fluency (C1) is required, and you should be located in CET ±3 hours.