Remote BMC Helix Administrator | ITSM Pro

Müller`s Solutions; Madrid; A distancia; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

An IT services company is seeking a BMC Helix Administrator in a remote capacity. The role involves maintaining and optimizing BMC Helix environments, managing user access, and ensuring high availability of service management processes. Candidates should have a Bachelor's degree in Computer Science and 3-5 years of experience in administering BMC Helix or similar platforms. Strong communication skills and problem-solving abilities are essential for effective collaboration with technical teams.

Formación

• 3-5 years of experience in administering BMC Helix or similar IT Service Management platforms.
• Strong knowledge of BMC Helix architecture, components, and administration.
• BMC certifications or relevant training in ITSM are a plus.

Responsabilidades

• Administer BMC Helix applications, ensuring optimal performance and reliability.
• Monitor system health and performance, proactively identifying and resolving issues.
• Provide technical support and training to end-users.

Conocimientos

BMC Helix administration

Problem-solving

Communication

Technical Support

Educación

Bachelor's degree in Computer Science or related field

Herramientas

BMC Helix

Descripción del empleo

An IT services company is seeking a BMC Helix Administrator in a remote capacity. The role involves maintaining and optimizing BMC Helix environments, managing user access, and ensuring high availability of service management processes. Candidates should have a Bachelor's degree in Computer Science and 3-5 years of experience in administering BMC Helix or similar platforms. Strong communication skills and problem-solving abilities are essential for effective collaboration with technical teams.