Receptionist

Vall d’Hebron Institute of Research (VHIR) - Vall d'Hebron Institut de Recerca; Barcelona; Vor Ort; EUR 21.000 - 28.000; Teilzeit

Benefits dieser Stelle

Meal vouchers

Health insurance

Transport subsidies

Flexible remuneration program

Zusammenfassung

Vall d’Hebron Institute of Research (VHIR) seeks a part-time receptionist for its General Services and Infrastructure Unit to provide reception and operational support at the Central Building in Barcelona.

The role involves assisting with mail distribution, internal transfers, safety and security procedures, and coordinating logistics for courses and events. Fluency in Catalan and Spanish is required; English is desirable.

Qualifikationen

• Upper secondary education completed (Batxillerat or equivalent).
• Fluency in Catalan and Spanish.

Aufgaben

• Provide operational and logistical support to VHIR staff and reception cover.
• Carry out daily inspections of laboratories and ultra-low temperature freezers as required.
• Move equipment and furniture, including heavy items, as needed.
• Assist laboratories with installation and setup of new equipment.
• Support access control and monitor records of authorised personnel.
• Transport biological samples and materials between buildings as required.
• Provide logistical support for courses, seminars and events.
• Receive, sort and distribute parcels and deliveries.

Kenntnisse

Customer-facing

Reception duties

Logistics support

Teamwork

Physical effort

Ausbildung

Upper secondary education or equivalent

Jobbeschreibung

The Vall d’Hebron Research Institute (VHIR) is offering a temporary position within its General Services and Infrastructure Unit to provide reception services at VHIR’s Central Building.

Main responsibilities and duties

• Provide operational and logistical support to all VHIR staff, assisting with a wide range of support services, including mail distribution, reception cover, internal transfers and general support activities.
• Ensure compliance with VHIR’s internal regulations governing the operation, safety and security of its facilities:
• Carry out daily inspections of laboratories and ultra-low temperature freezers across VHIR’s different sites, following established protocols in response to alarms or incidents.
• Monitor liquid nitrogen tank levels and carry out regular refilling operations.
• Move equipment, furniture and other materials, including heavy items, as required.
• Assist laboratories and shared facilities with the installation and set-up of new equipment.
• Support access control procedures across VHIR buildings by monitoring records of authorised personnel entering and leaving the premises.
• Handle and distribute internal mail and correspondence.
• Transport biological samples, documentation and materials between campus buildings as required.
• Provide logistical support for the organisation and delivery of courses, seminars and institutional events.
• Receive, sort and distribute incoming parcels and deliveries.
• Identify, record and report requirements for materials and supplies relating to the general maintenance of the buildings.
• Carry out assigned tasks in accordance with established procedures and contribute to their review and continuous improvement, as required.
• Ensure that all activities comply with the procedures established under the Unit’s Quality Management System, actively promoting and contributing to continuous improvement within the area of responsibility.

Education and qualifications

Required

• Upper secondary education (Batxillerat or equivalent).
• Fluency in Catalan and Spanish.

Desirable

• Proficiency in English (professional working level).

Experience and knowledge

Required

• At least one year’s experience in customer-facing or public-facing roles.
• Ability to undertake physically demanding tasks, including the handling and movement of equipment and materials.

Desirable

• Previous experience working as a receptionist in a research institute, hospital or similar organisation.
• Knowledge of internal logistics procedures, including mail handling, courier coordination and shipment tracking.
• Knowledge of, and experience working in, facilities where biological hazards or biological risks are present.
• Strong interpersonal and teamwork skills, with the ability to communicate clearly and professionally.
• Proactive approach, adaptability, problem-solving skills and a strong customer service orientation.
• Ability to handle incidents calmly and efficiently, maintaining a service-oriented and solution-focused approach.

Labour conditions

• Working hours: Part-time (32 hours and 45 minutes per week, Monday to Friday, from 2.27 pm to 9.00 pm).
• Starting date: As soon as possible.
• Gross annual salary: Remuneration will be determined by experience, skills and responsibilities and aligned with the Collective Agreement pay scale.
• Contract type: Temporary replacement contract to cover an employee’s temporary absence due to incapacity for work.

What can we offer?

• Incorporation into the Vall d’Hebron Research Institute (VHIR), a public sector institution that promotes and develops biomedical research, innovation and teaching at Vall d’Hebron University Hospital (HUVH), the largest hospital in Barcelona and the largest within the Catalan Institute of Health (ICS).
• A dynamic scientific environment of excellence, where cutting-edge biomedical projects are continuously developed.
• Continuous learning and career development pathways.
• Flexible working hours.
• 23 days of annual leave plus 9 personal days.
• Flexible remuneration programme, including meal vouchers, health insurance, transport and more.
• Corporate benefits platform, offering significant discounts on travel, culture, technology, gastronomy, sports and more.
• Healthy offering– “Feel Good, Feel VHIR”: VHIR’s wellbeing programme offers a variety of activities to help staff thrive—physically, mentally, and socially. Through four pillars—Feel Well, Feel Connected, Feel Empowered, Feel Welcomed—it fosters health, growth, and community.
• International mobility support (Welcome Services): we aim to make your arrival in Barcelona smooth and pleasant by providing city information, guidance on required procedures, access to the International Welcome Desk, family support and assistance with finding accommodation.

Deadline to apply: 11-11-2026

VHIR embraces Equality and Diversity. As reflected in our values we work toward ensuring inclusion and equal opportunity in recruitment, hiring, training, and management for all staff within the organisation, regardless of gender, civil status, family status, sexual orientation, gender identity and expression, religion, age, functional diversity or ethnicity.

Information on Personal Data Protection:

Data Controller: Fundació Hospital Universitari Vall d’Hebron Institut de Recerca -VHIR-. Purpose: Personnel selection. Legal Basis: Your consent. Data retention period: One year. If you are selected, as long as the employment relationship is in force and legal responsibilities may arise. Data sharing: Does not occur, except for communications necessary to fulfill the purpose and those required by law to public and private bodies. Rights: You can access, rectify, delete, object to, and limit the processing of data, as well as request data portability where applicable, by contacting [e-mail]. More information can be found here: https://vhir.vallhebron.com/en/personal-data-protection. Data Protection Authority: APDCAT