Receptionist

Fundació Hospital Universitari Vall d'Hebron - Institut de Recerca (VHIR); Barcelona; On-site; EUR 18,000 - 24,000; Part time

Benefits offered by this job

Annual leave and personal days (23 + 9

Meal vouchers

Health insurance

Transport benefits

Wellbeing program

Job summary

Fundació Hospital Universitari Vall d’Hebron - Institut de Recerca (VHIR) is offering a part-time reception role in its Central Building. The position focuses on operational and logistical support, mail handling, and access control across VHIR facilities.

Responsibilities include assisting staff, moving equipment, and coordinating with laboratories for setup and safety checks. Fluency in Catalan and Spanish is required; English is desirable for professional use.

Qualifications

• At least one year’s experience in customer-facing or public-facing roles.
• Ability to undertake physically demanding tasks, including the handling and movement of equipment and materials.

Responsibilities

• Provide operational and logistical support to all staff, including mail distribution and reception cover.
• Carry out daily inspections of laboratories and safety protocols across sites.
• Monitor and refill liquid nitrogen; move equipment and furniture as required.
• Assist laboratories with installation and setup of new equipment.
• Support access control and mail distribution; transport samples and materials between buildings.
• Organise logistics for courses, seminars and institutional events.
• Receive, sort and distribute incoming parcels and deliveries.
• Identify and report requirements for materials and supplies for building maintenance.

Skills

Customer-facing experience

Teamwork and communication

Proactive approach

Problem-solving

Interpersonal skills

Physical fitness

Education

Upper secondary education (Batxillerat or equivalent)

Catalan fluency

Spanish fluency

Job description

The Vall d’Hebron Research Institute (VHIR) is offering a temporary position within its General Services and Infrastructure Unit to provide reception services at VHIR’s Central Building.

Main responsibilities and duties:

• Provide operational and logistical support to all VHIR staff, assisting with a wide range of support services, including mail distribution, reception cover, internal transfers and general support activities.

• Ensure compliance with VHIR’s internal regulations governing the operation, safety and security of its facilities:

  • Carry out daily inspections of laboratories and ultra-low temperature freezers across VHIR’s different sites, following established protocols in response to alarms or incidents.

  • Monitor liquid nitrogen tank levels and carry out regular refilling operations.

  • Move equipment, furniture and other materials, including heavy items, as required.

  • Assist laboratories and shared facilities with the installation and set-up of new equipment.

  • Support access control procedures across VHIR buildings by monitoring records of authorised personnel entering and leaving the premises.

  • Handle and distribute internal mail and correspondence.

  • Transport biological samples, documentation and materials between campus buildings as required.

  • Provide logistical support for the organisation and delivery of courses, seminars and institutional events.

  • Receive, sort and distribute incoming parcels and deliveries.

  • Identify, record and report requirements for materials and supplies relating to the general maintenance of the buildings.

• Carry out assigned tasks in accordance with established procedures and contribute to their review and continuous improvement, as required.

• Ensure that all activities comply with the procedures established under the Unit’s Quality Management System, actively promoting and contributing to continuous improvement within the area of responsibility.

Education and qualifications:

Required:

• Upper secondary education (Batxillerat or equivalent).

• Fluency in Catalan and Spanish.

Desirable:

• Proficiency in English (professional working level).

Experience and knowledge:

Required:

• At least one year’s experience in customer-facing or public-facing roles.

• Ability to undertake physically demanding tasks, including the handling and movement of equipment and materials.

Desirable:

• Previous experience working as a receptionist in a research institute, hospital or similar organisation.

• Knowledge of internal logistics procedures, including mail handling, courier coordination and shipment tracking.

• Knowledge of, and experience working in, facilities where biological hazards or biological risks are present.

• Strong interpersonal and teamwork skills, with the ability to communicate clearly and professionally.

• Proactive approach, adaptability, problem-solving skills and a strong customer service orientation.

• Ability to handle incidents calmly and efficiently, maintaining a service-oriented and solution-focused approach.

Labour conditions:

• Working hours: Part-time (32 hours and 45 minutes per week, Monday to Friday, from 2.27 pm to 9.00 pm).

• Starting date: As soon as possible.

• Gross annual salary: Remuneration will be determined by experience, skills and responsibilities and aligned with the Collective Agreement pay scale.

• Contract type: Temporary replacement contract to cover an employee’s temporary absence due to incapacity for work.

What can we offer?

• Incorporation into the Vall d’Hebron Research Institute (VHIR), a public sector institution that promotes and develops biomedical research, innovation and teaching at Vall d’Hebron University Hospital (HUVH), the largest hospital in Barcelona and the largest within the Catalan Institute of Health (ICS).

• A dynamic scientific environment of excellence, where cutting-edge biomedical projects are continuously developed.

• Continuous learning and career development pathways.

• Flexible working hours.

• 23 days of annual leave plus 9 personal days.

• Flexible remuneration programme, including meal vouchers, health insurance, transport and more.

• Corporate benefits platform, offering significant discounts on travel, culture, technology, gastronomy, sports and more.

• Healthy offering– “Feel Good, Feel VHIR”: VHIR’s wellbeing programme offers a variety of activities to help staff thrive—physically, mentally, and socially. Through four pillars—Feel Well, Feel Connected, Feel Empowered, Feel Welcomed—it fosters health, growth, and community.

• International mobility support (Welcome Services): we aim to make your arrival in Barcelona smooth and pleasant by providing city information, guidance on required procedures, access to the International Welcome Desk, family support and assistance with finding accommodation.

Deadline to apply: 11-11-2026

How We Hire:

Pre-selection: Candidates are shortlisted based on their skills, qualifications, and relevant experience as outlined in their CVs.

Interviews: Meetings may be held with Talent Acquisition and/or the hiring manager.

Practical assessment: Depending on the role, candidates may complete a case study, technical task, presentation, or written exercise, on-site or remotely.

Checks: Education, references, and other job-related verifications may be carried out.

Job offer: The selected candidate receives a formal job offer upon successful completion of the process.

VHIR embraces Equality and Diversity. As reflected in our values we work toward ensuring inclusion and equal opportunity in recruitment, hiring, training, and management for all staff within the organisation, regardless of gender, civil status, family status, sexual orientation, gender identity and expression, religion, age, functional diversity or ethnicity.

Information on Personal Data Protection: Data Controller: Fundació Hospital Universitari Vall d’Hebron Institut de Recerca -VHIR-. Purpose: Personnel selection. Legal Basis: Your consent. Data retention period: One year. If you are selected, as long as the employment relationship is in force and legal responsibilities may arise. Data sharing: Does not occur, except for communications necessary to fulfill the purpose and those required by law to public and private bodies. Rights: You can access, rectify, delete, object to, and limit the processing of data, as well as request data portability where applicable, by contacting [e-mail]. More information can be found here: https://vhir.vallhebron.com/en/personal-data-protection
Data Protection Authority: APDCAT