Ralph Lauren Department Manager

BoF Careers; la Roca del Vallès; On-site; EUR 45,000 - 65,000; Full time

Job summary

Ralph Lauren Corporation is seeking a dynamic Store Manager to inspire and lead a high-volume retail team. You will drive sales, maintain brand presentation, and ensure exceptional customer experiences across the store.

You will oversee staffing, budgets, safety, and compliance while fostering a culture of excellence and accountability. English proficiency and strong MS Office skills are required to support store operations.

Qualifications

• Previous managerial experience in a fast paced high volume retail environment.
• Ability to work autonomously and guide a team in a dynamic setting.
• Excellent sales skills with a focus on customer engagement and best-in-class service.
• Ability to prioritize workload and meet deadlines and standards.
• Strong organizational, planning and time management abilities.
• Excellent communication skills to engage, motivate and influence the team.
• Proficiency in English (spoken and written).
• Proficient with MS Office.

Responsibilities

• Exceed sales and profitability targets.
• Deliver sales and profitability through KPI metrics.
• Deploy staff resources to match skill/experience and customer needs.
• Adopt tools and processes to improve efficiency and productivity.
• Understand and support budgetary requirements to increase store profitability.
• Maintain a safe working environment for customers and employees.
• Ensure compliance with company policies, health and safety, and employment law.
• Collaborate with operations to minimize shrink and improve store compliance.

Skills

Managerial experience

Autonomy guidance

Sales skills

Prioritization

Organization

Communication

English

MS Office

Job description

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

• Embrace the Customer service model and drive positive behaviors around the company focus areas
• Deliver the business initiatives to support the brand business vision and increase productivity
• Lead & develop the team to deliver the RL Selling Culture
• Execute the Brand Presentation guidelines to further enhance the RL Selling Culture

Essential Duties & Responsibilities

• Exceed sales and profitability targets
• Deliver sales and profitability through key metrics: KPI
• Deploy Staff resource to match skill/experience & customer requirements
• Adopt tools & processes to improve employee efficiency & increase productivity
• Understand and support budgetary requirements to increase the store profitability
• Manage & maintain a safe working environment for customers and employees
• Maintain compliance of all company policy & procedures including health and safety and employment legislation
• Partner with the operations manager and implement action plans to minimize shrink and improve store compliance

Experience, Skills & Knowledge

• Previous managerial experience with a fast paced high volume retail environment.
• Work autonomously and give proactive guidance to team in a fast paced and dynamic environment
• Excellent sales skills (actively engage with customers to promote sales and offer best in class shopping experience)
• Able to prioritize work load, meet tight deadlines and specified standards
• Excellent organizational, planning and time management skills
• Excellent communication skills and the ability to engage, motivate and influence direct team and others
• Required languages: English
• Computer skills: MS Office