Department Manager

Ralph Lauren; la Roca del Vallès; Presencial; EUR 42.000 - 64.000; Jornada completa

Descripción de la vacante

Ralph Lauren Corporation in Cataluña seeks an experienced Store Manager to lead a high-volume retail team, delivering the RL Selling Culture and exceptional customer experiences.

You will implement brand presentation guidelines, drive sales, manage budgets and safety, and develop staff in a fast-paced environment to meet profitability targets.

Formación

• Previous managerial experience in fast-paced, high-volume retail.
• Able to work autonomously and guide the team in a dynamic environment.
• Excellent sales skills and ability to deliver best-in-class shopping experiences.
• Strong organizational, planning and time management abilities.
• Excellent communication and the ability to motivate staff.
• MS Office proficiency.

Responsabilidades

• Embrace the Customer service model and drive positive behaviors around the brand focus areas.
• Deliver the business initiatives to support the brand business vision and increase productivity.
• Lead & develop the team to deliver the RL Selling Culture.
• Execute the Brand Presentation guidelines to further enhance the RL Selling Culture.
• Exceed sales and profitability targets.
• Deliver sales and profitability through KPI.
• Deploy Staff resource to match skill/experience & customer requirements.
• Adopt tools & processes to improve employee efficiency & increase productivity.
• Understand and support budgetary requirements to increase the store profitability.
• Manage & maintain a safe working environment for customers and employees.
• Maintain compliance of all company policy & procedures including health and safety and employment legislation.
• Partner with the operations manager and implement action plans to minimize shrink and improve store compliance.

Conocimientos

Managerial experience

Sales skills

Communication skills

Leadership

Autonomy

Time management

Prioritization

Customer engagement

English

Herramientas

MS Office

Descripción del empleo

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Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

• Embrace the Customer service model and drive positive behaviors around the company focus areas
• Deliver the business initiatives to support the brand business vision and increase productivity
• Lead & develop the team to deliver the RL Selling Culture
• Execute the Brand Presentation guidelines to further enhance the RL Selling Culture

• Exceed sales and profitability targets
• Deliver sales and profitability through key metrics: KPI
• Deploy Staff resource to match skill/experience & customer requirements
• Adopt tools & processes to improve employee efficiency & increase productivity
• Understand and support budgetary requirements to increase the store profitability
• Manage & maintain a safe working environment for customers and employees
• Maintain compliance of all company policy & procedures including health and safety and employment legislation
• Partner with the operations manager and implement action plans to minimize shrink and improve store compliance

• Previous managerial experience with a fast paced high volume retail environment.
• Work autonomously and give proactive guidance to team in a fast paced and dynamic environment
• Excellent sales skills (actively engage with customers to promote sales and offer best in class shopping experience)
• Able to prioritize work load, meet tight deadlines and specified standards
• Excellent organizational, planning and time management skills
• Excellent communication skills and the ability to engage, motivate and influence direct team and others
• Required languages: English
• Computer skills: MS Office

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