Quality Stock Coordinator - W/M/X - Permanent

Veepee; Santa Oliva; Híbrido; EUR 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Variable bonus

Hybrid work model with 1 day smartwork

Online language learning Platform

Descripción de la vacante

Veepee, a pioneer in online flash sales, seeks a Quality Stock Manager at its Santa Oliva warehouse to lead quality standards, audits, and process improvements. You will coordinate with IM/STO teams, train staff, and drive stock data quality initiatives in a hybrid setup.

Required skills include strong communication, analytics, and fluency in Spanish and English, with proficiency in Excel and Manhattan tools. Experience in warehouse quality management is a plus.

Formación

• Strong communication and analytical thinking required.
• Autonomy and prioritization skills.
• Fluent in Spanish and English.
• Proficient with Excel and IT tools including Manhattan.
• Knowledge of the Manhattan system.

Responsabilidades

• Develop and maintain Group quality standards related to product condition.
• Oversee quality process implementation and improvements.
• Support warehouses in inventory management to facilitate stock flow.
• Promote stock quality policy in the warehouse.
• Train new operators and implement new processes.
• Perform weekly quality audits at B returns stations in Santa Oliva.
• Audit clearance online sales shipments for product quality and packaging.
• Define KPIs, monitor KPIs, and share them with the team.
• Advance stock data quality via interface of IT and stock operations.

Conocimientos

Communication

Analytical thinking

Transversal management

Autonomy

Priority management

Spanish & English

Excel

Manhattan IT tools

French

Manhattan tool knowledge

Herramientas

Manhattan WMS

Microsoft Excel

MS Office Suite

Descripción del empleo

Pioneer of online flash sales since 2001 and key player in European e-commerce, Veepee collaborates with over 7,000 brands to offer highly discounted products available for a limited time. Operating across various sectors, including fashion, home, wine, travel or beauty... Veepee achieved a turnover of 3.3 billion euros incl. VAT in 2024 and employs 5,000 staff members across 10 countries.

Job responsibilities

• Reporting to the Head of Clearance Offline - Second Choice - Stock Quality, the Quality Stock Manager's primary mission is to develop and maintain Group quality standards related to product condition, oversee their implementation of quality process, and support necessary improvements. Accurate product qualification is essential for achieving fair valuation and selecting the appropriate distribution channel.
• She/He supports warehouses in the effective management of inventory, for which the Inventory Management department is responsible, to facilitate stock flow.

Activity 1: Quality Management

• Be the promoter of the stock quality policy in the warehouse
• Ensure compliance with the application of quality processes, in particular the Quality Book in B return stations (clients returns)
• Ensure the training of the new operators, and organize the training for the new processes.

Audits to be performed on a weekly basis

• Quality audits at the B returns stations to ensure that the rules defined in the specification are well applied at Santa Oliva :
  • Define the volumes, the right process in this WH (with the support & approval of the IM quality team)
  • Complete the centralised file of KPI. The good implementation of the quality specifications
  • Analyse the weekly KPI and establish an action plan when needed to improve the qualification process
• Audits of clearance online sales shipments to members to ensure the quality of the products and of the packaging :
  • Define the volumes, the right process in this WH
  • Complete the centralised file of KPI.
  • Ensure the good implementation of the quality specifications
• Audit of process: to ensure that all process are well followed, define KPi’s and share them with the team

Improve the quality of the stock (physical <> IT stock)

Key contact to understand the local processes when investigating a stock data quality issue.

Support the deployment of new tasks and processes that will allow the stock data quality:

• local communication to the different teams
• follow deployment by monitoring the KPIs for STO
• List alerts and attention points that could prevent the objective of quality to be reached.

Animate a regular meeting with IM / STO to address the quality topics that have impacts on IM missions and objectives.

• Review the different topics with :
  • Last actions
  • Risks / attention point
  • Future actions Milestones review
• Qualification of the new topics and identification of the IM /STO interlocutors

Participants: STO managers, IM quality team, Stock data quality Manager, Clearance offline Manager, clearance online offer construction team.

Activity 2: Change Management

Support the IM BPO (Continuous Improvement team) to deploy the process and tools at Santa Oliva:

• Organize the communication with Santa Oliva's team
• Train the key users to any new IM processes and tools and make sure that all the impacted team of the warehouse will be trained by their managers
• Adapt the communication and training material in Spanish
• Collect the feedback/need for improvement from the warehouse and raise alertsAttend all the project committees to follow and understand in detail the purpose and the impact on the process, tool, and the organization.
• Attend the training sessions organized by the tech / project team
• Investigate any issue raised by IM BPO (ex : reasons for a deviating KPI)

Activity 3: Business Support

• Define and implement the stock revalorisation process in Santa Oliva: repacking, reparation, recycling. Follow the legal framework for the Spanish market
• Develop campaigns dedicated to repacked products online: home, high tech, mobile phone...
• Support the business development activities of Second Choice.

Required skills

• Good communication skills
• Analytical mind
• Transversal management skills
• Autonomy
• Priority management
• Spanish and English
• Pack office, specially Excel
• Comfort with IT tools (specially Manhattan)
• French
• Knowledge of the Manhattan tool

Benefits

• Variable bonus
• Hybrid work model with the possibility to smartworking 1 day a week
• Online language learning Platform

Interview process

1. HR interview
2. Interview with hiring manager
3. Transversal Interview on site

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