PV After-Sales Engineer: On-Site & Remote Support

TBEA XI'AN ELECTRIC TECHNOLOGY CO., LTD.; Comunidad de Madrid; Presencial; EUR 30.000 - 46.000; Jornada completa

Descripción de la vacante

TBEA XI'AN ELECTRIC TECHNOLOGY CO., LTD. in Madrid is seeking an on-site service engineer to guide installation, perform testing, and ensure proper grid connection of PV products for service projects.

You will provide remote online support when needed and perform on-site service, while gathering customer feedback and participating in meetings to ensure satisfaction and performance. Frequent travel is required; the role demands problem-solving under pressure and solid knowledge of power

Formación

• Major in Electrical, Automation, Mechatronics or related fields.
• Experience in PV industry and equipment, electrical expertise and after-sales service.
• Willingness to travel frequently.
• Ability to work under pressure.
• Dedication to problem solving.
• Strong knowledge of Power Electronics and MV electrical equipment.

Responsabilidades

• Provide on-site installation guidance, debugging, and grid connection testing during service project acceptance.
• Perform remote online support and on-site service when necessary.
• Investigate customer satisfaction and collect feedback information on product usage.
• Attend meetings with customers when necessary.

Conocimientos

Electrical engineering

PV industry experience

On-site operation

Travel ability

Pressure handling

Problem solving

Power electronics knowledge

Descripción del empleo

TBEA XI'AN ELECTRIC TECHNOLOGY CO., LTD. in Madrid is seeking an on-site service engineer to guide installation, perform testing, and ensure proper grid connection of PV products for service projects.

You will provide remote online support when needed and perform on-site service, while gathering customer feedback and participating in meetings to ensure satisfaction and performance. Frequent travel is required; the role demands problem-solving under pressure and solid knowledge of power