Project Quality Engineer - Customer Liaison

LEAR CORPORATION; Valls; Presencial; EUR 42.000 - 60.000; Jornada completa

Descripción de la vacante

Lear Valls, located at the Electronics Campus in Valls, Tarragona, Spain, seeks a Project Quality Engineer – Customer Liaison to lead cross-functional teams focused on containment, corrective actions, and customer satisfaction.

The role requires a Bachelor’s in Electronics Engineering (or equivalent), 2+ years in electronics/automotive, and fluency in Spanish and English. You will present analysis reports and drive quality improvements with customers and suppliers.

Formación

• Bachelor's degree in Electronics Engineering or equivalent.
• 2+ years in Electronics or Automotive industries.
• Experience with quality methodologies and problem-solving tools (8D).
• Fluent in Spanish and English, both written and spoken.

Responsabilidades

• Lead cross-functional teams to guarantee effective containment and corrective actions.
• Reproduce and analyze customer-reported issues to identify root causes and sustainable solutions.
• Coordinate investigations with internal experts, external laboratories, and suppliers when required.
• Prepare, review, and present Failure Analysis and 8D reports to customers.
• Act as primary quality liaison between customers and internal teams.

Conocimientos

Quality

Customer liaison

Cross-functional teamwork

Root cause analysis

Bilingual Spanish/English

Educación

Bachelors in Electronics Engineering or equivalent

Descripción del empleo

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Location: Valls, T, ES, 43800

Country/Region: Spain

Job Function: Quality

Requisition ID: 49386

Lear For You

We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you.

A path to a better career. A better future.

Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.

They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.

Are you ready for a better career? A better future?

Job Description

LEAR Valls is looking for a high-skilled Project Quality Engineer – Customer Liaison eager to join a global leader in automotive technology.

We are a large multinational company based at the Electronics Campus in Valls (Tarragona, Spain).

We are seeking a professional who is passionate about Quality and strongly focused on customer satisfaction. The ideal candidate will:

• Lead cross-functional teams to guarantee effective containment, preventive and corrective actions.
• Focused on customer satisfaction, from reproducing the customer issues/complaints, determining of the root cause of the failure (if needed in corporation with external research laboratories or in cooperation with Tier2 suppliers)
• Ensuring the needed containment/corrective actions are executed to protect LER and our customers interests.
• Prepare, release, and confidently present/defend LEAR reports to customers (both: Failure Analysis reports and/or 8D) related to quality issues and their resolution.

Responsibilities

Lead cross-functional teams to investigate customer complaints and drive effective containment, corrective, and preventive actions.
Reproduce and analyze customer-reported issues to identify root causes and define sustainable solutions.
Coordinate investigations with internal experts, external laboratories, and suppliers when required.
Ensure containment actions are implemented quickly to protect customers and business operations.
Prepare, review, and present Failure Analysis Reports and 8D reports to customers.
Act as the primary quality liaison between customers and internal manufacturing, engineering, and quality teams.
Support customer visits, audits, and technical discussions related to quality concerns.
Monitor the progress of corrective action plans and ensure timely closure of quality issues.
Drive continuous improvement initiatives focused on product quality, process effectiveness, and customer satisfaction.
Lead task forces and escalation activities for critical customer issues and high-impact quality incidents.

Experience Requirements

Bachelor's degree in Electronics Engineering or equivalent experience.
2+ years of experience in the Electronics and/or Automotive industry.
Experience using quality methodologies and problem-solving tools, including 8D.
Fluent in Spanish and English, both written and spoken.
Strong communication, organizational, and stakeholder management skills with a proactive and results-oriented approach.

Equal Opportunity Employer

Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.

We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.