Product Owner Salesforce

Ampstek; Barcelona; Híbrido; EUR 70.000 - 110.000; A tiempo parcial

Descripción de la vacante

Ampstek is seeking a Product Owner for Salesforce Cloud in Barcelona on a contract, hybrid basis. The PO will translate the roadmap into refined user stories, drive backlog refinement, and collaborate with Architects, Delivery Lead, and Test Lead to ensure quality.

The ideal candidate has broad SFDC domain depth, strong communication, and experience coordinating across global teams. This is a hybrid role based in Barcelona with cross-functional collaboration across Sales, Marketing, and IT.

Formación

• Product Owner / SFDC product experience in enterprise SaaS environments.
• Broad domain flexibility to adapt to roadmap priorities.
• Deep hands-on Salesforce (Sales Cloud, Service Cloud, flows, data model).
• Delivered 2+ full PI cycles with measurable outcomes at ART level.
• Strong written and verbal communication; experience presenting to senior stakeholders.
• Experience coordinating across distributed teams (EMEA + AMS), with flexible hours.

Responsabilidades

• Define SFDC Roadmap aligning features with sales and customer goals.
• Vendor & Ecosystem Management evaluating plugins and AppExchange options.
• Measure ROI: track KPIs like adoption, automation savings, and pipeline accuracy.
• Backlog Prioritization based on business value and technical effort.
• Write detailed user stories, acceptance criteria, and process flows.

Conocimientos

SFDC Product Owner

Domain flexibility

Salesforce hands-on

PI cycles experience

Clear communication

Cross-team coordination

Descripción del empleo

Position: Product Owner (Salesforce Cloud)

Position Type: Contract (Hybrid)

Location: Barcelona, Spain

Job Description:

Product Owner for the SW CRM domain. Owns backlog quality across the SW CRM roadmap as it is defined — spanning entitlements, master data, order management, renewals, and WXP integration touchpoints. This is a generalized req: the specific initiative(s) this PO will drive have not been finalized yet, so the ideal candidate brings broad SFDC domain depth and can flex across whichever priorities land on the roadmap. Translates the Product Manager's roadmap into refined user stories, acceptance criteria, and sprint-ready work. Runs backlog refinement, story writing, demos, retros. Partners with the Solution Architect on design decisions, Delivery Lead on sequencing, and Test Lead on quality. Does NOT cover the Wolf Post Sale SFDC migration — that is owned internally by Eduard Tudoras.

Key Responsibilities

• Define SFDC Roadmap: align the platform's features and strategic vision with broader company goals (e.g., improving sales conversion rates, reducing customer churn, improving customer service CSAT scores)
• Vendor & Ecosystem Management: evaluate third-party plugins, APIs, and app marketplace tools (e.g., AppExchange) to expand system capabilities cost-effectively
• Value & ROI Measurement: track KPIs such as system adoption rates, workflow automation savings, pipeline accuracy, and customer resolution times to quantify platform ROI
• Backlog Prioritization: create, maintain, and prioritize the product backlog based on business value, technical effort, and user dependencies
• User Story Creation: write detailed user stories, acceptance criteria, and process flows for developers, admin teams, and system architects
• Agile Ceremonies: participate actively in sprint planning, daily standups, backlog grooming, sprint reviews, and retrospectives
• Acceptance & Validation: test and sign off on completed features prior to production releases to ensure quality and specification compliance

3. Stakeholder & Cross-Functional Collaboration

• Requirements Gathering: act as the main intake point for feature requests from Sales, Marketing, Customer Success, Finance, and IT
• Conflict Resolution: balance competing departmental demands and establish clear prioritization criteria
• Change Management: work with enablement teams to create training materials, document platform changes, and manage communication around updates

4. User Adoption & Operational Excellence

• Workflow & Process Optimization: audit existing business processes to remove friction, automate routine tasks, and standardize lead-to-cash or support ticket lifecycles
• Drive Platform Adoption: monitor active user metrics, identify low-adoption departments, and introduce training initiatives to improve software utilization
• Feedback Loops: establish structured mechanisms (surveys, user groups) to collect ongoing feedback from end-users on platform usability

5. Data Architecture, Governance & Compliance

• Data Quality & Integrity: maintain data cleanliness standards, deduplication logic, validation rules, and data hygiene schedules
• System Integration Oversight: coordinate with enterprise architects to ensure seamless data flows between SFDC and the surrounding tech stack (ERP, marketing automation, customer support portals, data warehouses)
• Security & Compliance: enforce role-based access control (RBAC), field-level security, and regional compliance requirements (e.g., GDPR, CCPA)

Required Experience & Skills

• Product Owner / SFDC product experience in enterprise SaaS environments · certified Scrum PO preferred
• Broad domain flexibility · comfortable ramping quickly on whichever SW CRM initiative the roadmap assigns
• Deep hands-on with Salesforce (Sales Cloud · Service Cloud · flows · configuration · data model)
• Delivered 2+ full PI cycles with measurable outcomes at ART level
• Strong written and verbal communication · comfort presenting to Director+ audience
• Comfortable coordinating across distributed global teams (EMEA + AMS) · flexible working hours